Technical Customer Success & Deployment Specialist

psbhq; High Point (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

psbhq in High Point, NC is looking for a Technical Customer Success Specialist. This role involves working closely with customers to ensure the successful evaluation, deployment, and support of their technology solutions. You will collaborate with various internal teams to enhance customer experiences while developing expertise in mobile technology and product capabilities.

The ideal candidate should have a Bachelor's degree, possess strong technical aptitude, and demonstrate excellent interpersonal skills. A willingness to travel is required for this position.

Qualifications

• 0 - 3 years’ experience in customer support, technical support, sales engineering, or related roles.
• Outstanding presentation skills and ability to translate complex technical details.

Responsibilities

• Serve as trusted technical resource for customers and sales team.
• Assist customers with deployment, setup, and implementation of hardware solutions.
• Provide customer training on equipment use and maintenance.
• Develop and maintain expertise in our products and technologies.

Skills

Technical aptitude

Customer facing experience

Project coordination

Analytical thinking

Interpersonal skills

Education

Bachelor’s degree in a technical, engineering, business, or related field

Job description

psbhq in High Point, NC is looking for a Technical Customer Success Specialist. This role involves working closely with customers to ensure the successful evaluation, deployment, and support of their technology solutions. You will collaborate with various internal teams to enhance customer experiences while developing expertise in mobile technology and product capabilities.

The ideal candidate should have a Bachelor's degree, possess strong technical aptitude, and demonstrate excellent interpersonal skills. A willingness to travel is required for this position.