Technical Curriculum Developer - AI Agents

TrulyHired; Raleigh (NC); On-site; USD 120,000 - 160,000; Full time

Job summary

Veeva Systems is seeking a Technical Curriculum Developer to lead advanced AI agent training and enablement. You will design hands-on labs, build demos, and craft lab-ready exercises that teach customers and partners how to deploy AI agents on our platform.

You’ll partner with Product and Engineering to access new features, maintain rigorous courseware, and ensure technical accuracy while applying instructional design best practices.

Qualifications

• Bachelor's degree in CS, engineering, instructional design, or equivalent practical experience.
• Hands-on experience building AI agents with LangChain, LangGraph, Claude Agent SDK, or similar.
• Understanding of tool calls, RAG, context/memory, multi-agent orchestration, prompts and evaluation.
• Experience with MCP or similar tool-integration standards is a plus.
• Ability to translate complex topics into clear training for developers and technical admins.
• Familiarity with Java and REST APIs.
• Experience with LMS and AI authoring tools is a plus.
• Self-directed and comfortable with ambiguity; able to define curriculum for evolving capabilities.

Responsibilities

• Design hands-on training and labs teaching how to build, configure, and deploy AI agents.
• Create agent demos and reference implementations from scratch to anchor training.
• Translate practical challenges into sequenced learning experiences for learners.
• Stay current with agentic AI frameworks and integration patterns.
• Own and evolve advanced technical courses requiring Java and REST fluency.

Skills

AI agents

Technical training

Instructional design

Java & REST familiarity

Git & API tooling

Education

Bachelor's degree in Computer Science or Engineering or equivalent practical experience

Tools

LangChain

LangGraph

Claude Agent SDK

Postman

Git

Job description

Technical Curriculum Developer - AI Agents Full Description

Technical Curriculum Developer - AI Agents - Remote

Team: Training Services

City: Raleigh

State: NC

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in , committed to making a positive impact on its customers, employees, and communities.

The Role

This is not a traditional curriculum developer role - please do not apply if you have dabbled with AI agents. In this unique role, we are accepting applications for two different personas:

• The AI Solutions Engineer turned Mentor/Coach - you have an engineering/development background and have become the AI/Technical Trainer to teach learners how AI agents to build and configure agents and AI best practices.
• The Technical Curriculum Developer turned AI Builder - you have a passion for teaching others deep technical topics, and have the curiosity and drive to learn and vibe code agentic solutions/integrations.

If you are one of these profiles and have proven, demonstrable experience.

You'll build the training that teaches customers, partners and Veevans how to use, configure, and implement and integrate our platform - including its Agentic AI capabilities - and you'll build the AI agents that power our demos and hands‑on labs.

You should be able to walk into an unfamiliar product area, understand its architecture and APIs, and within days be building working agent demos and lab exercises around it.

You’ll also own and evolve our most technical training courses, the coding‑intensive classes that require real Java and REST API fluency, bringing rigor and firsthand credibility that generalist curriculum developers can't.

What You’ll Do

AI Agent Curriculum & Enablement

• Design and build hands‑on training and lab environments that teach technical learners how to build, configure, and deploy custom AI agents on our platform
• Build working AI agent demos and reference implementations from scratch to anchor training content and live demonstrations
• Translate the practical challenges learners face when configuring or implementing Agentic AI - tool/function calling, context management, prompt design, error handling, guardrails, orchestration - into clear, sequenced learning experiences
• Stay current with the agentic AI landscape (frameworks, MCP‑style tool integrations, agent orchestration patterns)

Technical Curriculum Development

• Own and maintain our advanced technical courses, including classes that require coding in Java and working with REST APIs
• Build and maintain hands‑on lab environments, sample code, sandbox data, and technical exercises that mirror real implementation scenarios
• Partner with Product and Engineering to get early access to new features and build courseware alongside General release
• Apply instructional design best practices (learning objectives, scaffolding, assessment design, adult learning principles) to technical content without watering down technical accuracy

Cross‑Functional Collaboration

• Work closely with Product Management and Engineering to understand agent architecture, APIs, and configuration options as they're being built
• Partner with Professional Services, Managed Services and Customer Support to identify pain points and close those gaps with curriculum

Requirements

• Bachelor's degree in Computer Science, Engineering, Instructional Design, or equivalent practical experience
• Hands‑on experience building, configuring, and deploying AI agents (e.g., using frameworks/SDKs such as LangChain, LangGraph, Anthropic's Claude Agent SDK/Claude Code, or similar)
• Practical understanding of core agent concepts: tool/function calling, retrieval‑augmented generation (RAG), context/memory management, multi‑agent orchestration, prompt engineering, and evaluation
• Experience with the Model Context Protocol (MCP) or comparable tool‑integration standards is a strong plus
• First‑hand experience troubleshooting the real problems agent builders hit - flaky tool calls, context overflow, hallucinated actions, permission/scoping issues - so you can teach learners to anticipate and solve them, not just follow a script
• Ability to read and understand Java code architecture and classes for minor development or debugging, alongside a strong foundational knowledge of REST APIs
• Experience with Git, Postman, or similar API tooling
• 3+ years building technical training, curriculum, or enablement content for a technical audience (developers, implementation consultants, technical admins, or power users)
• Experience designing hands‑on labs, sandbox exercises, and high quality instructor‑led courses and/or eLearning
• Familiarity with LMS platforms and AI/authoring tools (e.g., Articulate, Camtasia, Arcade, Vyond, Gemini, Claude or similar) is a plus
• Experience with Veeva Vault, or ability to quickly ramp up on, complex enterprise SaaS platforms – including how Veeva Vault is configured and implemented by customers
• Self‑directed and comfortable with ambiguity – this role will often be defining the curriculum for capabilities that are still being built
• Strong writing and technical communication skills; able to explain complex technical concepts clearly to varied audiences (technical and semi‑technical learners)
• Strong presentation and facilitation skills; comfortable leading live demos and workshops

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
• A conversation with the hiring manager
• A practical case exercise
• A final conversation with our group's Senior Leader.
• Once all interviews are complete,