Technical Coordinator

IDR, Inc.; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits package (Medical, Vision

Dental

Employee Stock Ownership Plan

Engagement Manager support

Job summary

IDR, Inc. is seeking a Technical Coordinator for a fully onsite role in Atlanta, Georgia. You will support multiple IT initiatives, coordinate projects, document processes, and help roll out cloud services and network expansions.

Ideal candidates have 2+ years in IT coordination, strong documentation skills, and the ability to explain technical concepts to non-technical users. This position emphasizes collaboration with IT leadership to improve operational workflows.

Qualifications

• 2+ years in IT project coordination or related technical roles.
• Experience creating SOPs and process guides.
• Ability to explain technical concepts to non-technical users.

Responsibilities

• Coordinate IT initiatives and provide administrative support.
• Document processes and SOPs to standardize workflows.
• Provide technical training and end-user support on new technologies.
• Assist in rollout and management of projects such as WebEx Calling migration, AWS WorkSpaces rollout, and wireless network expansion.
• Support multiple IT projects simultaneously with IT leadership.

Skills

IT project coordination

Technical documentation

Excellent communication

Learning agility

Job description

IDR is seeking a Technical Coordinator to join one of our top clients for a fully onsite opportunity in Atlanta, Georgia. This role involves supporting multiple IT projects, focusing on technical coordination, documentation, training, and process improvement. The successful candidate will work closely with IT leadership to enhance operational efficiency and support various IT initiatives.

Position Overview for the Technical Coordinator:

• Support multiple IT initiatives by providing project coordination, documentation, and administrative support.
• Collaborate with IT leadership to document processes, assist with software and cloud-based projects, and improve operational workflows.
• Provide technical training and end-user support on new technologies, including cloud services and communication systems.
• Assist in the rollout and management of projects such as WebEx Calling migration, AWS WorkSpaces / Thin Client rollout, and wireless network expansion.
• Develop and maintain comprehensive technical documentation, SOPs, and system procedures to standardize processes.

Requirements for the Technical Coordinator:

• 2+ years of experience in IT project coordination, systems support, or related technical roles.
• Strong experience creating and maintaining technical documentation like SOPs and process guides.
• Excellent communication skills with the ability to explain technical concepts to non-technical users.
• Experience supporting multiple IT projects or technology implementations simultaneously.
• Strong technical aptitude with the ability to learn new applications and systems quickly.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.s