Technical & Content Management Analyst

Mondo; Boston (MA); Hybrid; USD 55,000 - 83,000; Full time

Benefits offered by this job

Health, Dental, Vision, 401K

Job summary

Mondo in Boston, MA is seeking a Technical & Content Management Analyst to support administration, governance, and continuous optimization of our enterprise content platform for the GTM organization.

You will manage content lifecycle, user access, workflows, and platform improvements, collaborating with GTM stakeholders and leveraging tools like Seismic or Highspot to enable sales enablement.

Qualifications

• 3 years of content management/CMS experience.
• Proven experience managing content within an enterprise platform.
• Strong content governance experience, including standards, workflows, and approvals.
• Experience administering or supporting a content or sales enablement platform.
• Experience optimizing a system or platform.
• B2B experience in software/technology.
• Proven experience working with internal or external customers/stakeholders.

Responsibilities

• Administer and support the content and sales enablement platform
• Manage content lifecycle, including organization, tagging, publishing, updating, and archiving
• Maintain content governance standards and publishing workflows
• Support migration and consolidation of LMS content into the platform
• Manage users, groups, permissions, and content access
• Troubleshoot platform and content issues
• Partner with GTM stakeholders to gather requirements and solve problems
• Analyze platform and content usage to identify improvements
• Participate in governance, RACI, change management, and platform initiatives
• Support users and content contributors with training and platform guidance
• Assist with AI capabilities and other emerging platform features

Skills

CMS

Content management

Governance

Stakeholder collaboration

Communication

Tools

Seismic

Highspot

Sales enablement platform

Job description

Job Title: Technical & Content Management Analyst
Location-Type: Hybrid — 2 days/week onsite in Boston, MA
Start Date Is: October 1st
Duration:6months to start, with potential for extension or conversion
Compensation Range: $40/hr - $60/hr W2
Benefits:Eligible for Health, Dental, Vision, 401K

Job Description:
Support the administration, content management, governance, and continuous optimization of an enterprise content and sales enablement platform supporting the broader GTM organization.

Day-to-Day Responsibilities:

• Administer and support the content and sales enablement platform
• Manage content lifecycle, including organization, tagging, publishing, updating, and archiving
• Maintain content governance standards and publishing workflows
• Support migration and consolidation of LMS content into the platform
• Manage users, groups, permissions, and content access
• Troubleshoot platform and content issues
• Partner with GTM stakeholders to gather requirements and solve problems
• Analyze platform and content usage to identify improvements
• Participate in governance, RACI, change management, and platform initiatives
• Support users and content contributors with training and platform guidance
• Assist with AI capabilities and other emerging platform features
• 3 years of content management/CMS experience
• Proven experience managing content within an enterprise platform
• Strong content governance experience, including standards, workflows, and approvals
• Experience administering or supporting a content or sales enablement platform
• Experience continuously optimizing a system or platform
• B2B experience, preferably in software or technology
• Proven experience working with internal or external customers/stakeholders
• Strong communication and collaboration skills
• Ability to balance day-to-day support with strategic improvement initiatives
• Ability to operate independently; not an entry-level role

Job Title: Technical & Content Management Analyst
Location-Type: Hybrid — 2 days/week onsite in Boston, MA
Start Date Is: October 1st
Duration:6months to start, with potential for extension or conversion
Compensation Range: $40/hr - $60/hr W2
Benefits:Eligible for Health, Dental, Vision, 401K

Job Description:
Support the administration, content management, governance, and continuous optimization of an enterprise content and sales enablement platform supporting the broader GTM organization.

Day-to-Day Responsibilities:

• Administer and support the content and sales enablement platform
• Manage content lifecycle, including organization, tagging, publishing, updating, and archiving
• Maintain content governance standards and publishing workflows
• Support migration and consolidation of LMS content into the platform
• Manage users, groups, permissions, and content access
• Troubleshoot platform and content issues
• Partner with GTM stakeholders to gather requirements and solve problems
• Analyze platform and content usage to identify improvements
• Participate in governance, RACI, change management, and platform initiatives
• Support users and content contributors with training and platform guidance
• Assist with AI capabilities and other emerging platform features

Minimum Requirements:

• 3 years of content management/CMS experience
• Proven experience managing content within an enterprise platform
• Strong content governance experience, including standards, workflows, and approvals
• Experience administering or supporting a content or sales enablement platform
• Experience continuously optimizing a system or platform
• B2B experience, preferably in software or technology
• Proven experience working with internal or external customers/stakeholders
• Strong communication and collaboration skills
• Ability to balance day-to-day support with strategic improvement initiatives
• Ability to operate independently; not an entry-level role

Preferred Qualifications:

• Seismic experience
• Highspot or another enterprise sales enablement platform
• Sales enablement or GTM operations experience
• B2B software/technology background
• Experience with AI features and tools
• Experience with integrations, provisioning, analytics, or reporting
• Understanding of both technical platform administration and content strategy/governance