GTM Engineer

LeanScale; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

LeanScale is a leading GTM operations consultancy helping high-growth B2B technology startups accelerate distribution and scale. As a GTM Engineer, you will implement end-to-end GTM systems, collaborate with cross-functional teams, and stay on the cutting edge of AI-enabled GTM processes.

The role focuses on designing and implementing the best systems for startups at different growth stages, with emphasis on CRM configuration, data integrity, and platform upgrades.

Qualifications

• Excellent communication and stakeholder management skills.
• Strong analytical ability to identify and resolve system issues.

Responsibilities

• Systems Architecture Design & Implementation for startups at various growth stages.
• AI-native builder to incorporate AI across marketing, sales, CS, and partnerships.
• CRM configuration to support business processes (Salesforce/HubSpot).
• User management: roles, permissions, access settings.
• Data management: import/export, data integrity and cleansing.

Skills

CRM Administration

Salesforce Lightning

HubSpot

Data Management

Process Automation

Cross-functional Collaboration

Tools

Salesforce

HubSpot

Job description

Position Overview

LeanScale is a leading consulting firm powering high-growth, B2B Technology startups (e.g. Mistral AI, Chainguard, Clio, and many more). We’re looking to build the McKinsey-for-startups and take pride in bringing in A+ talent.

Startups need to rapidly gain distribution before the tech incumbents (bigger tech companies) build their technology. It’s a race. And Go-to-Market Operations is a key part in being able to set the proper foundation and grow quickly.

We help leading Go-to-Market organizations build their growth models, and implement the right GTM Operations infrastructure to execute on their plans. As a GTM Engineer, you will be the main GTM systems implementation expert on client engagements as you collaborate with cross-functional teams (both internally and externally) to deliver best-in-class GTM processes, technology, & reporting. The ideal candidate will possess a unique blend of soft skills, technical skills, and a self-starter mentality to drive GTM Operations success both within our organization and with our clients.

At LeanScale, we feel confident that you will be given a truly unique opportunity to accelerate your career in GTM Operations by working with many companies at once and collaborating with a large team of operations experts.

Responsibilities

• Systems Architecture Design & Implementation: Holistic design and implementation of the best systems for startups at each stage of growth.


• AI-native Builder: Stay on the cutting edge of AI development, and incorporate it internally along with our customers at each stage of Marketing, Sales, CS, and Partnerships.


• CRM Configuration: Customize CRMs (usually Salesforce/Hubspot) by configuring objects, fields, page layouts, workflow rules, validation rules, and other platform features to support various business processes.


• User Management: Create and manage user profiles, roles, permissions, and access settings to ensure data security and appropriate access levels.


• Data Management: Import, export, and maintain data within CRMs (usually Salesforce/Hubspot), ensuring data integrity and cleanliness through regular data audits and cleansing activities.


• Reporting and Dashboards: Create and manage reports and dashboards to provide insights into sales, marketing, and service performance, enabling data-driven decision-making.


• Process Automation: Build and maintain automated processes using workflow rules, process builder, and approval processes to streamline business operations and improve efficiency.


• Third-Party Integrations: Integrate Salesforce/Hubspot with external applications and tools to enhance productivity and data synchronization.


• Platform Upgrades: Stay updated on Salesforce/Hubspot releases and new features, planning and executing platform upgrades and enhancements as needed.


• System Maintenance: Monitor system performance, troubleshoot issues, and coordinate with the IT team to address and resolve technical challenges.


• Security and Compliance: Implement security best practices and ensure compliance with data privacy regulations and internal policies.

Requirements

Soft Skills:

• Excellent communication skills to provide training, support, and interact with stakeholders at all levels.


• Tenacious problem solver and a bias towards action.


• Strong analytical skills to identify and resolve system issues and improve processes.


• Meticulous in preparation & documentation


• Curious, quick learner (and stays ahead on new technologies)


• Adaptable to constant change


• Ability to work collaboratively with cross-functional teams to understand business requirements and translate them into technical solutions.


• Self-starter (does not wait to be told what to do and is comfortable operating in ambiguity)


• LeanScale Values (Integrity, Humility, Taking Action, Challenging Yourself and Others)

Hard Skills:

• Salesforce/Hubspot Experience: A minimum of 2 years of hands‑on experience as a CRM System Administrator, working with Salesforce Lightning or Hubspot.


• Certification: Salesforce/Hubspot Administrator Certification is required.


• Technical Skills: Proficiency in Salesforce/Hubspot configuration, data management, and process automation. Knowledge of Apex and Visualforce is a plus.


• Experience implementing/managing at least one CRM integration tool (CPQ, Enablement Tool, Sales Engagement Tool, CRM data enrichment tool, etc.)


• Experience analyzing GTM performance data and presenting insights to exec leadership


• Google Sheets / Excel power user