Technical Content Intern: Create UX & API Docs for AI Cloud

Dan Cummins Ford Lincoln; San Jose (CA); On-site; USD 27,552 - 41,328; Part time

Job summary

IBM in San Jose, CA is seeking a Technical Writer Intern to create, curate, and analyze technical content for digital self-service products. You will advocate for users during engineering and design, ensuring content is clear, accessible, and aligned with IBM Style.

You will work across documentation types including API docs, UI copy, tutorials, and training content, leveraging markup languages (DITA XML, Markdown, HTML) and tools like Oxygen to publish high-quality material for a global

Qualifications

• Simplify complex technical concepts for global audiences.
• Write clear content aligned with IBM Style and terminology.
• Create embedded user assistance to guide users in interfaces.
• Use markup languages like DITA XML, Markdown, HTML and authoring tools (Oxygen).
• Apply design to make content useful and accessible across formats.

Responsibilities

• Create, develop, curate, and analyze technical content for digital self-service products.
• Advocate for users during engineering and design processes to ensure content is current and discoverable.
• Manage end-to-end authoring, production, translation, and lifecycle of content.
• Conduct research to inform content strategies through audience, product, and competitive analysis.

Skills

Concept Simplification

Writing

Embedded Assistance

Markup Languages

Design

Programming

Version Control

HCI Design

Tools

Oxygen

Git

GitHub

HTML

Markdown

DITA XML

Job description

IBM in San Jose, CA is seeking a Technical Writer Intern to create, curate, and analyze technical content for digital self-service products. You will advocate for users during engineering and design, ensuring content is clear, accessible, and aligned with IBM Style.

You will work across documentation types including API docs, UI copy, tutorials, and training content, leveraging markup languages (DITA XML, Markdown, HTML) and tools like Oxygen to publish high-quality material for a global