Technical Consultant I, Risk Control Consulting Center

Liberty Mutual Insurance; United States; Remote; USD 75,000 - 110,000; Full time

Job summary

Liberty Mutual Insurance seeks an experienced consultant to provide consultative services across the United States. The role involves conducting virtual evaluations and implementing service plans to enhance customer satisfaction in risk control. Candidates should possess a bachelor's degree and significant consulting experience, with opportunities for advancing through continuous learning and development.

Qualifications

• At least 5 years of consulting experience in loss prevention or safety field.
• Working towards or obtained advanced degree or professional certification.
• Advanced knowledge in risk assessment, planning and delivery.

Responsibilities

• Conducts virtual evaluations and creates service plans.
• Provides expert technical support and risk assessment services.
• Mentors less experienced consultants and collaborates on service tools.

Skills

Interpersonal Skills

Communication Skills

Risk Assessment

Data Evaluation

Consultative Services

Education

Bachelor's degree in math, engineering or related areas

Tools

Microsoft Office

Job description

Description

Provides moderately complex consultative services to customers located across the United States. Conducts virtual evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.

• Successfully works in a virtual team environment and develops proficiency using new technology
• Provides an array of expert consultative services to customers using virtual tools
• Conducts virtual evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs.
• Provides expert technical support to other Risk Control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of Risk Control services provided by less experienced consultants.
• At the discretion of their People Leader, provides coaching, mentoring and training to enhance their development and effectiveness.
• Collaborates with leadership in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of Risk Control consulting services.
• Participates in actively acquiring and retaining profitable business through risk assessment and service proposals
• Identifies new business opportunities for Risk Control services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy.
• Enhances Liberty Mutual`s leadership position in the safety field and increases brand awareness by developing a network of contacts.
• Demonstrates a bias for action and challenges the status quo through curiosity and drive for continuous improvement

Qualifications

• Bachelor’s degree with coursework in math, engineering or related areas (or equivalent) and at least 5 years of directly related consulting experience in loss prevention or progressive safety/heath field.
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.
• Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
• Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco