Technical Configuration Engineer

Kaleidoscope Innovation; San Diego (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Kaleidoscope Innovation is seeking an experienced Technical Configuration Engineer to support a Pfizer IoT deployment. The role focuses on Kode OS per-site configuration, Nook support, and integrating building data sources across Smart Spaces and energy modules.

You will work remotely with occasional travel to customer sites, collaborate with cross-functional teams, document configurations, and troubleshoot Tier-2 issues to ensure reliable deployment and ongoing operation.

Qualifications

• 5+ years in technical configuration, systems integration, or related fields.
• Hands-on Kode OS per-site configuration experience.
• Working knowledge of Nook and supporting Nook installations.
• Experience with BMS or building automation technologies.
• IoT deployments, smart spaces, or energy-focused integrations.

Responsibilities

• Perform Kode OS per-site configuration for Smart Spaces and IoT projects.
• Provide on-site support for Nook installations including configuration and troubleshooting.
• Configure and onboard building data sources and backfill historical data.
• Support On → Energy module integration and energy data configurations.
• Troubleshoot Tier-2 issues and design practical integration workarounds.
• Document configurations, issues, resolutions, and procedures.
• Collaborate with stakeholders to resolve deployment challenges and validate systems.

Skills

Kode OS

Nook

Technical Configuration

Building Management Systems

IoT / Smart Spaces

System Integration

Tier-2 Troubleshooting

Job description

* Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. *

Location

San Diego, CA (onsite)

Position Overview

We are seeking an experienced Technical Configuration Engineer with a strong background in Building Management Systems (BMS), Smart Spaces, IoT, and technical system configuration to support a large-scale IoT implementation project for Pfizer. The ideal candidate will have hands‑on experience with Kode OS configuration, familiarity with Nook, and a strong understanding of integrating building systems, data sources, and energy‑management technologies. This role will be primarily remote but will require occasional travel to customer sites to support installations, troubleshooting, and implementation activities.

Key Responsibilities

• Perform Kode OS per‑site configuration in support of Smart Spaces and IoT implementations.
• Provide on‑site support for Nook installations, including installation coordination, configuration, validation, and troubleshooting.
• Configure and onboard building data sources, including source backfill and historical data configuration.
• Support On → Energy module integration and related building/energy data configurations.
• Perform Tier-2 troubleshooting for technical and system configuration issues.
• Design and implement workarounds for landlord Building Management System (BMS) limitations or integration challenges.
• Validate data connectivity, configuration, and system functionality across building systems and IoT platforms.
• Collaborate with technical teams, building stakeholders, landlords, vendors, and project teams to resolve implementation issues.
• Participate in on‑site activities as needed, including system deployments, troubleshooting, and validation.
• Document configurations, technical issues, resolutions, and implementation procedures.
• Support the successful deployment and ongoing operation of Smart Spaces and IoT solutions across customer sites.

Required Qualifications

• 5+ years of technical configuration, systems integration, building technology, IoT, or related experience.
• Hands‑on experience with Kode OS per‑site configuration.
• Working knowledge of Nook and/or experience supporting Nook installations.
• Strong overall experience with technical system configuration and implementation.
• Experience working with Building Management Systems (BMS) or building automation technologies.
• Experience with IoT implementations, connected building technologies, or Smart Spaces.
• Ability to troubleshoot technical issues and develop practical integration workarounds.
• Strong analytical and problem‑solving skills.
• Ability to work independently in a remote‑first environment while collaborating with distributed technical teams.
• Willingness and ability to travel to customer sites as needed.

Preferred Qualifications

• Experience working in large enterprise environments.
• Experience integrating building systems with energy‑management platforms or modules.
• Familiarity with building data acquisition, source onboarding, historical data backfill, and system integrations.
• Experience working with landlord‑managed BMS environments.
• Experience supporting IoT implementations across multiple physical locations.
• Experience in pharmaceutical, life sciences, healthcare, manufacturing, or other highly regulated environments is a plus.

Key Skills

Must-Have

• Kode OS
• Nook
• Technical Configuration
• Building Management Systems (BMS)
• IoT / Smart Spaces
• System Integration
• Tier-2 Troubleshooting

Nice‑to‑Have

• Energy Management
• Building Automation
• Data Source Onboarding
• Data Backfill Configuration
• BMS Integrations
• IoT Deployments
• Enterprise Systems Integration

Kaleidoscope, an Infosys Company, is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.