Technical Communicator: Equipment Diagnostics & Training

Carolina CAT - Construction; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits

Ongoing training opportunities

Job summary

Carolina CAT - Construction is seeking a Technical Communicator to support technicians with advanced Caterpillar equipment technologies in Charlotte, NC.

You will troubleshoot complex electronic control systems, assist in diagnostics, and provide training to improve technician capabilities. A commitment to career growth and training opportunities is a key aspect of this role, complemented by competitive pay and comprehensive benefits.

Qualifications

• 3+ years of experience with heavy equipment service or technical support.
• Strong knowledge of electrical systems and data networks.
• Experience with CAN bus systems and Ethernet networks.

Responsibilities

• Support technicians with advanced machine technology issues.
• Troubleshoot onboard Ethernet networks and control modules.
• Provide support for grade control systems and machine safety features.

Skills

Electrical systems knowledge

Machine diagnostics

Data networks

Problem-solving

Education

Associate or Bachelor’s degree in Diesel Technology, Engineering, or related field

Tools

Caterpillar Electronic Technician (ET)

Diagnostic software

Job description

Carolina CAT - Construction is seeking a Technical Communicator to support technicians with advanced Caterpillar equipment technologies in Charlotte, NC.

You will troubleshoot complex electronic control systems, assist in diagnostics, and provide training to improve technician capabilities. A commitment to career growth and training opportunities is a key aspect of this role, complemented by competitive pay and comprehensive benefits.