Technical Business Unit Associate

Jabil; Clinton (MA); On-site; USD 65,000 - 104,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Career growth opportunities

Climate-controlled environment

Job summary

NyproMold, a leader in precision mold manufacturing, seeks a Technical Business Unit Associate to coordinate between leadership, program management, and engineering. You will support daily BU operations and act as a technical customer-facing team member, driving spares lifecycle management and process improvements.

In this role you will learn to manage projects, communicate with clients, and contribute to growth strategies while collaborating with senior tooling engineers in a fast-paced

Qualifications

• Bachelor’s degree preferred; related business/engineering background is a plus.
• Proficient with Microsoft Office suite and data analysis.
• Experience with ERP/CRM tools is advantageous.

Responsibilities

• Coordinate daily operations with BU leadership, program management, and engineering teams.
• Assist with asset lifecycle management and client communications for spare part needs.
• Help develop proposals and align project plans, BOMs, and customer requirements.
• Maintain project communication to support customer satisfaction and performance goals.
• Support business development and marketing initiatives and budget tracking.

Skills

Strong communication

Analytical mindset

Project coordination

Multitasking

Proactive learner

Data interpretation

Education

Bachelor’s degree in Business Administration

Engineering/science background

Tools

ERP software

CRM software

Microsoft Excel

Google Analytics

Job description

About NyproMold

NyproMold is a leader in precision mold manufacturing, supporting the medical, consumer, and industrial markets. We are committed to excellence, innovation, and continuous improvement. Our team members are highly skilled professionals dedicated to producing world-class tooling solutions.

Position Overview

The Technical Business Unit Associate plays a key role in coordinating between leadership, program management, and engineering teams within the NyproMold Business Unit (BU). This position supports daily BU operations and serves as a technical customer-facing team member, working closely with senior principal tooling engineers to operational clients servicing their asset lifecycle spares management needs. In parallel, the role will support the operational needs of other books of business within the Business Unit by coordinating internal activities, maintaining business processes, and helping improve overall organizational efficiency. This is an ideal opportunity for those looking to gain hands‑on experience in business operations, project coordination, and strategic development within a fast-paced, dynamic manufacturing environment, with ample room for growth, creativity, and professional development.

Key Responsibilities

• Support the Sr. Business Unit Director and Technical (BU) Managers & Coordinators in daily operations.
• Support asset lifecycle management by communicating with clients to understand spare component needs, interpreting technical requirements, coordinating internally across relevant teams, and assisting with proposal development.
• Over time, develop the knowledge and experience necessary to independently manage spares within the BU.
• Develop a strong understanding of mold basics, metrology/CMM inspection, and application through training and hands on use.
• Build on an established business plan aimed at achieving spares revenue & profit contribution objectives.
• Identify, target & engage customers that fit account profile.
• Coordinate with leadership, program managers, and engineers to help manage project plans, reports, BOMs, and customer-specific requirements.
• Maintain regular communication with project teams to ensure transactions align with customer satisfaction and project performance goals.
• Contribute to business development, including market opportunity identification and growth strategies.
• Support NyproMold’s marketing initiatives, materials, and website to enhance global brand recognition and footprint along with tracking budget.
• Assist in project management and customer relationship initiatives (NDAs, UX, NPS, Customer Website Portal, etc.).
• Update company presentations, forecasts, quote records, team spending.
• Handle general office administrative tasks such as but not limited to: data entry, health & safety, visits/travel, documentation, customer swag, etc.
• Monitor ongoing project activities, address challenges, and elevate issues as needed.
• Lead or assist with other projects as assigned by the BUD & leadership and deemed necessary.

Qualifications

• Pursuing or holding a Bachelor’s degree in Business Administration, Plastics Engineering, Mechanical Engineering, scientific discipline, or a related field is a plus.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
• Some experience in Google Analytics and PPC marketing (Google Ads, Bing, etc.) is beneficial
• Some experience in Adobe Suite and B2B marketing experience, is beneficial
• Experience with Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) software is a plus.
• Strong analytical and problem-solving skills, including basic/intermediate math (ratios, percentages, etc.).
• Detail-oriented with strong organizational skills to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Ability to collect, analyze, and summarize data sets to present findings effectively to managers, colleagues, and customers.
• Proactive attitude with a willingness to learn and take on new challenges, independently and collaboratively.

Physical Requirements

• Ability to stand and/or sit for extended periods.

Work Environment

This position operates in a precision manufacturing environment and requires adherence to all company safety policies and procedures. Personal protective equipment (PPE) must be worn as required.

What We Offer

• Competitive compensation based on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Career growth opportunities within a growing organization
• Clean, climate-controlled manufacturing environment

The pay range for this role is $64,700 - $103,500.

Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity.