Technical Business Operations Associate

Jabil; Michigan; Presencial; USD 60 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401(k) matching

Paid time off

Resumo da oferta

Jabil invites applications for a Technical Business Unit Associate within NyproMold. The role coordinates between leadership, program management, and engineering to support daily operations and spare parts lifecycle management for customers, while helping improve processes across the BU.

You will interact with senior tooling engineers, contribute to business development, and gain hands-on experience in manufacturing operations and strategic development in a fast-paced environment with growth

Qualificações

• Pursuing or holding a Bachelor’s degree in Business Administration, Plastics Engineering, Mechanical Engineering, scientific discipline, or a related field is a plus.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams). Some experience in Google Analytics and PPC marketing (Google Ads, Bing, etc.) is beneficial.
• Some experience in Adobe Suite and B2B marketing experience, is beneficial Experience with Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) software is a plus.
• Strong analytical and problem-solving skills, including basic/intermediate math (ratios, percentages, etc.).
• Detail-oriented with strong organizational skills to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Ability to collect, analyze, and summarize data sets to present findings effectively to managers, colleagues, and customers.
• Proactive attitude with a willingness to learn and take on new challenges, independently and collaboratively.

Responsabilidades

• Support the Sr. Business Unit Director and Technical (BU) Managers & Coordinators in daily operations.
• Support asset lifecycle management by communicating with clients to understand spare component needs, interpreting technical requirements, coordinating internally across relevant teams, and assisting with proposal development.
• Over time, develop the knowledge and experience necessary to independently manage spares within the BU.
• Develop a strong understanding of mold basics, metrology/CMM inspection, and application through training and hands on use.
• Build on an established business plan aimed at achieving spares revenue & profit contribution objectives.
• Identify, target & engage customers that fit account profile.
• Coordinate with leadership, program managers, and engineers to help manage project plans, reports, BOMs, and customer-specific requirements.
• Maintain regular communication with project teams to ensure transactions align with customer satisfaction and project performance goals.
• Contribute to business development, including market opportunity identification and growth strategies.
• Support NyproMold’s marketing initiatives, materials, and website to enhance global brand recognition and footprint along with tracking budget.
• Assist in project management and customer relationship initiatives (NDAs, UX, NPS, Customer Website Portal, etc.).
• Update company presentations, forecasts, quote records, team spending.
• Handle general office administrative tasks such as but not limited to: data entry, health & safety, visits/travel, documentation, customer swag, etc.
• Monitor ongoing project activities, address challenges, and elevate issues as needed.
• Lead or assist with other projects as assigned by the BUD & leadership and deemed necessary.

Conhecimentos

Microsoft Office

Google Analytics

PPC marketing

Adobe Suite

ERP

CRM

Analytical skills

Communication

Formação académica

Bachelor's degree in Business Administration

Bachelor's degree in Plastics Engineering

Bachelor's degree in Mechanical Engineering

Ferramentas

ERP systems

CRM software

Descrição da oferta de emprego

Jabil invites applications for a Technical Business Unit Associate within NyproMold. The role coordinates between leadership, program management, and engineering to support daily operations and spare parts lifecycle management for customers, while helping improve processes across the BU.

You will interact with senior tooling engineers, contribute to business development, and gain hands-on experience in manufacturing operations and strategic development in a fast-paced environment with growth