Technical Business Systems Analyst

Air Line Pilots Association (ALPA); Virginia, Tysons (MN, VA); Hybrid; USD 75,000 - 119,000; Full time

Job summary

Join a leading organization committed to aviation safety as a Technical Business Systems Analyst. This role is pivotal in enhancing the effectiveness of technology used within the association. You will engage in requirements analysis, quality assurance, and continuous process improvement, ensuring that software solutions meet the highest standards. With opportunities for local and international travel, you will collaborate with cross-functional teams to deliver high-quality products. This is a chance to be part of a dynamic team that values diversity and innovation in a supportive work environment.

Benefits

401k Plan with Employer Contribution

Generous Health Care Benefits

15 Days Paid Vacation

Flexible Spending Accounts

Education Assistance Program

Partial Remote Work Opportunities

Qualifications

• 3-5 years of experience in software business analysis or QA.
• Proficiency in requirements gathering and functional specifications.

Responsibilities

• Support the integration of new technology into existing systems.
• Ensure effective communication between stakeholders and development teams.

Skills

Business Analysis

Quality Assurance

Software Development Methodologies

Requirements Gathering

Test Case Creation

Analytical Skills

Communication Skills

Problem Solving

Education

Bachelor's Degree in Computer Science

Master's Degree (preferred)

Tools

Jira

Selenium

TestRail

CRM/AMS Platforms

Job description

Technical Business Systems Analyst

Location

US-VA-Tysons (McLean)

Job ID

2025-0010

# Positions

2

Experience (Years)

4

Category

Information Technology & Services - Technical Business Systems Analyst

External Description

Technical Business Systems Analyst

The Air Line Pilots Association, International (ALPA), the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 79,000 pilots at 42 U.S. and Canadian airlines) seeks an experienced Technical Business Systems Analyst for our McLean, Virginia, office. The Technical Business Systems Analyst supports the Association in deciding how best to use existing technology and/or integrate new tech into existing systems. As such, they play a crucial role in ensuring the effectiveness, functionality, and quality of Association software. Main areas of responsibility include requirements analysis, Quality Assurance (QA), continuous process improvement, ensuring clear communications between business stakeholders and development teams, and UX assessment. The ideal candidate possesses a unique blend of business analysis and quality assurance expertise, combined with a deep understanding of software development processes.

Local, national, and international travel: 5 - 10%.

ALPA is an equal opportunity employer that is committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, disability, neurodiversity, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities.

Qualifications:

Bachelor's degree in relevant area, e.g., Computer Science, Information Systems, Business, or other related discipline, from an accredited college or university required; or, the equivalent combination of education and practical experience. Master's degree is a plus.

• Three (3) years of proven experience as a Software Business Analyst or Quality Assurance Specialist in a software development environment, five (5) or more strongly preferred. Additional applicable experience may be substituted for the academic requirement.
• Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.).
• Proficiency in requirements gathering, user story creation, and functional specification documentation.
• Experience with CRM/AMS platforms is a plus, Aptify preferred.
• Experience with applying generative AI concepts to web applications is a plus.
• Extensive experience in manual and automated testing, test case creation, and defect tracking.
• Familiarity with testing tools and frameworks such as Jira, Selenium, TestRail, or similar.
• Sound analytical and problem-solving skills with the ability to think critically and strategically.
• Strong communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Detail-oriented mindset with a commitment to delivering high-quality software products
• Professional certifications related to business analysis and quality assurance, e.g., CBAP or ISTQB, are a plus.
• Strong commitment to continuous learning and staying current with industry trends and best practices.

Physical Demands:

Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below.

Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office and the local metropolitan area, determine what others have said or written, and converse with others and exchange accurate information.

Regularly required to sit, stand, bend, reach, and move about the office and travel locally and nationally; international travel may be required infrequently. Also includes occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases.

Occasionally required to move, raise, reach, and/or retrieve binders, books, boxes, and files up to ten (10) pounds (lbs.). While on travel, may be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.)

ALPA offers competitive salaries with terrific benefits, including:

• 401k Plan with Non-Elective Employer Contribution of 11% plus 2% into a Market-Based Cash Balance Plan after 180 days of employment. No employee contribution required! The 401k plan includes a Roth option and 4-year vesting schedule.
• Generous health care benefits on day one - PPO, Kaiser (where available), and a High Deductible Health Plan which includes coverage for medical, dental, and vision benefits for employee, spouse, and/or dependent children;
• 15 days paid vacation and 13 holidays per year plus 2 volunteer days per year;
• Generous sick and bereavement leave;
• Competitive parental leave;
• Company-paid premiums for disability and life insurance;
• Flexible Spending and Health Savings accounts;
• Retiree health plan;
• Education Assistance Program; and,
• Optional benefits including pet insurance, excess life insurance, legal plan, and qualified transportation fringe benefits, where available.
• Partial remote work opportunities.

PROJECTED ANNUAL SALARY RANGE: $75,522.00 - $ 118,571.00

Relocation not provided.

Sponsorship not available for this position.