Technical Business Systems Analyst

Capgemini; St. Louis (MO); On-site; USD 41,000 - 65,000; Part time

Benefits offered by this job

On-site role in St. Louis

Contract length4 months

Medical/dental/vision benefits

Job summary

Capgemini in St. Louis, MO is seeking a Technical Business Systems Analyst (Contract).

This on-site, 4-month engagement focuses on translating business needs into technical requirements, supporting defect troubleshooting, and driving root cause analysis to deliver cloud-based solutions using AWS, microservices, and AI technologies. You will collaborate with product owners, architects, and developers to ensure alignment with enterprise standards, leverage REST and SOAP services, and maintain

Qualifications

• Proven BA/Systems Analyst experience in tech environments.
• Experience with AWS cloud services and microservices.
• Strong SQL skills for data analysis and validation.
• Defect troubleshooting and RCA experience.
• Excellent communication translating tech to business terms.

Responsibilities

• Analyze business requirements, use cases, and user stories.
• Translate business needs into functional specs for dev teams.
• Collaborate with owners and stakeholders to prioritize defects.
• Work with architects and engineers to design aligned solutions.
• Lead RCA for incidents and document improvements.
• Analyze logs and metrics with Splunk for issue investigations.
• Support REST/SOAP integrations and data flows.

Skills

AWS cloud

AI/ML

Root cause analysis

Business systems analysis

SQL

Tools

JIRA

Confluence

Splunk

REST APIs

SOAP

Job description

Technical Business Systems Analyst (Contract)

St. Louis, MO, United States (On-site)

Contract (4 months)

Published 2 days ago

JIRA & Confluence

root cause analysis

aws cloud

business systems analysis

AI/ML

We are looking for a Technical Business Systems Analyst who can bridge the gap between business stakeholders and technical teams in a modern, cloud-based environment. You will work closely with product owners, architects, tech leads, and developers to translate business needs into clear technical requirements, support defect troubleshooting, drive root cause analysis, and help deliver high-quality solutions leveraging AWS, microservices, and AI technologies.

Key Responsibilities: Requirements & Analysis:

Analyze, and understand business requirements, use cases, and user stories.

Understand and able to translate business needs into functional and non-functional specifications for development teams.

Partner with Tier 1, product owners and business stakeholders to prioritize defects and clarify scope.

Technical Collaboration:

Work closely with tech leads, solution architects, and engineering teams to design solutions aligned with enterprise architecture and standards.

Understand and interpret system designs, data flows, integration patterns, and microservices-based architectures.

Serve as a liaison between business and technology, ensuring shared understanding and alignment.

Support defect triage, troubleshooting, and impact analysis across multiple systems.

Reproduce and validate defects in lower environments; collaborate with developers on fixes.

Lead and document root cause analysis (RCA) for incidents and defects; drive follow-up actions and improvements.

Systems & Data Analysis:

Use Splunk and other observability tools to analyze logs, performance metrics, and events.

Work with REST APIs and SOAP services to understand integrations, dependencies, and data flows.

Write and run SQL queries to investigate data issues, validate transformations, and support reporting/analytics.

Collaborate on solutions that leverage AWS services and microservices-based components.

AI & Emerging Technologies:

Partner with technical teams to identify and refine use cases for AI/ML and intelligent automation.

Contribute to requirements and evaluation of AI-driven features (e.g., recommendations, anomaly detection, chatbots, predictive analytics).

Governance & Documentation:

Maintain high-quality documentation: process flows, data mappings, interface specs, and user guides.

Contribute to best practices, standards, and reusable patterns for requirements and analysis.

Required Qualifications:

Proven experience as a Business Systems Analyst, Systems Analyst, or similar role in a technology-driven environment.

Hands-on experience in environments leveraging:

AWS (e.g., Lambda, S3, API Gateway, RDS, or similar services)

Microservices architectures and distributed systems

Splunk or comparable log/monitoring tools

REST APIs and SOAP-based web services

Strong SQL skills for data analysis and validation.

Demonstrated experience with defect troubleshooting, incident analysis, and root cause analysis.

Ability to work closely with technical leads, architects, developers, and QA teams.

Excellent communication skills, with the ability to translate complex technical topics into clear business language and vice versa.

Preferred Qualifications:

Exposure to AI/ML technologies or AI-powered products (e.g., NLP, predictive models, recommendation engines).

Experience in [your industry—e.g., finance, healthcare, retail, etc.].

Familiarity with agile methodologies (Scrum, Kanban) and tools (Jira, Confluence, etc.).

Background in data integration, ETL/ELT, or analytics platforms.

Soft Skills:

Strong analytical and problem-solving abilities with attention to detail.

Comfortable facilitating workshops, walkthroughs, and cross-functional discussions.

Proactive, collaborative, and able to work in a fast-paced, evolving environment.

The pay range that the employer in good faith reasonably expects to pay for this position is $30.05/hour - $46.95/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.