Job Description: Technical Business Development Manager
Location:
[Atlanta, GA] Hybrid onsite
Employment Type:
Full-time
Experience:
Typically, 7+ years across business development, account management, and technology delivery
Role Overview
We are looking for a Technical Business Development Manager who combines strong sales and account management experience with a proven background in delivering technology solutions. The ideal candidate can identify opportunities, build relationships with senior decision-makers, translate business needs into technical solutions, and work with delivery teams to ensure successful customer outcomes.
Preferred experience includes Cybersecurity, Identity and Access Management (IAM), AI/ML, and software products. This role requires someone who can engage confidently with CXOs, CTOs, VPs, project leads, architects, and technical teams.
Key Responsibilities
Business Development and Sales
- Identify and win new business through cold calling, targeted outreach, referrals, networking, industry conferences, and partner relationships.
- Secure and lead meetings with CXOs and senior leadership to understand business priorities and uncover opportunities.
- Manage the full sales cycle, from prospecting and qualification through solution development, proposals, negotiation, and closure.
- Build a healthy sales pipeline, maintain accurate CRM records, and provide reliable revenue forecasts.
- Collaborate with technical teams to develop compelling proposals, presentations, demonstrations, and statements of work.
- Meet agreed targets for new customer acquisition, revenue, and account growth.
Account Management and Growth
- Develop trusted relationships with existing customers and serve as a primary business contact.
- Create account plans that identify customer priorities, key stakeholders, and opportunities for expansion.
- Drive cross-selling, upselling, renewals, and additional engagements across services and software products.
- Conduct account reviews with customer leadership to demonstrate value and align on future needs.
- Coordinate resolution of customer concerns and maintain strong customer satisfaction.
Technical Discovery and Delivery
- Lead discovery conversations that connect customer challenges with appropriate technology solutions.
- Explain technical capabilities, implementation approaches, benefits, and tradeoffs to business and technical audiences.
- Work with delivery leaders to define realistic scope, timelines, resource needs, and commercial commitments.
- Ensure a clear handoff from sales to delivery, including agreed outcomes, assumptions, dependencies, and success criteria.
- Stay engaged during delivery to manage expectations, support escalations, and identify follow-on opportunities.
- Use delivery experience to assess feasibility and build customer confidence throughout the sales process.
Executive Communication and Collaboration
- Present business cases, solution recommendations, and engagement outcomes to senior leadership.
- Adapt communication effectively for executives, project leads, and technical teams.
- Collaborate with sales, engineering, product, marketing, and delivery teams to advance opportunities.
- Represent the company at conferences, customer meetings, and industry events.
Required Qualifications
- Demonstrated experience in technology business development, consultative sales, and account management.
- Hands-on experience managing or contributing to technology delivery, implementation, technical consulting, or solution development.
- Proven success acquiring new customers and growing existing accounts.
- Experience using multiple business development techniques, including cold calling, outbound campaigns, conference networking, executive outreach, cross-selling, and upselling.
- Ability to build relationships with CXOs, CTOs, VPs, and other senior decision-makers.
- Strong discovery, presentation, proposal writing, negotiation, and closing skills.
- Ability to translate business requirements into solution discussions and explain technical concepts clearly.
- Experience coordinating with technical and delivery teams on scope, estimates, proposals, and execution.
- Strong ownership, organization, and CRM discipline.
Preferred Technical Experience
Experience selling, consulting on, or delivering solutions in one or more of the following areas:
- Cybersecurity: Security assessments, security operations, cloud security, application security, and managed security services.
- Identity and Access Management: Identity governance, access management, single sign-on, multifactor authentication, privileged access management, and identity lifecycle management.
- AI/ML: AI-enabled applications, machine learning solutions, generative AI, automation, and enterprise AI adoption.
- Software Products: Enterprise software, SaaS platforms, product demonstrations, integrations, implementation, and adoption.
Success Measures
- New business revenue and customer acquisition.
- Growth, retention, and expansion of existing accounts.
- Qualified pipeline development and sales conversion.
- Executive relationships established and strengthened.
- Quality of sales-to-delivery handoffs and customer outcomes.
- Customer satisfaction and repeat business.