Technical Business Analyst - Minneapolis, MN

Fredrikson & Byron; Minneapolis (MN); Híbrido; USD 95.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Competitive benefits

Descripción de la vacante

Fredrikson & Byron seeks an experienced Technical Business Analyst to join its PMO within Legal Operations. The role partners with firm-wide teams to analyze processes, define requirements, and deliver practical technology and operational solutions.

Hybrid work with in-office two days per week. Responsibilities include discovery, mapping processes, documenting workflows, requirements, test coordination, and operational readiness, with close collaboration with attorneys, stakeholders, and

Formación

• 5+ years of experience in technical business analysis or related field.
• Experience defining complex requirements and mapping data/integrations.
• Knowledge of application architecture, APIs, data flows, and security.
• Experience supporting technology implementations from discovery to post-launch review.
• Familiarity with project intake, governance, and change control.

Responsabilidades

• Partner with departments and leadership to understand needs and outcomes.
• Lead discovery through interviews, workshops, and data analysis.
• Document current and future-state processes and data flows.
• Define requirements and translate into user stories and specs.
• Develop test scenarios and coordinate user acceptance testing.
• Ensure operational readiness including security, training, and support.

Conocimientos

Technical business analysis

Process mapping

Requirements gathering

Stakeholder facilitation

Agile/Waterfall hybrid

Herramientas

Visio

Lucidchart

Jira

Confluence

Smartsheet

Microsoft Planner

HighQ

Descripción del empleo

Who We Are:

Fredrikson is the premier Midwest-based law firm working collaboratively to help businesses achieve their goals regionally, nationally, and globally.

Overview:

We are seeking an experienced Technical Business Analyst to join our Project Management Office (PMO) within Legal Operations. This role will partner with teams across the firm to understand business and technical needs, analyze processes and systems, define requirements, and help deliver practical solutions that support firm operations.

The Technical Business Analyst will lead discovery, process and systems analysis, requirements gathering, testing support, and operational readiness for a variety of technology and operational initiatives. This individual will work closely with business owners, project managers, technical teams, and vendors to identify priorities, dependencies, risks, and opportunities for improvement.

This role is eligible for hybrid work with an in-office requirement of two days per week.

Key Responsibilities Include:

• Partner with operational departments, attorneys, and firm leadership to understand business needs, priorities, challenges, and desired outcomes.
• Lead discovery efforts through stakeholder interviews, workshops, process reviews, systems analysis, and data analysis to identify root causes and opportunities for improvement.
• Document current and future-state processes, system workflows, business rules, data flows, integrations, controls, dependencies, and exceptions.
• Assess business impact and operational risk to help identify critical processes, priorities, dependencies, and escalation needs.
• Help prioritize competing business needs based on client impact, legal obligations, revenue, operational risk, timing, and dependencies.
• Map business processes to supporting applications, infrastructure, data, vendors, access requirements, locations, teams, and other dependencies.
• Define, validate, document, and maintain business, functional, data, integration, security, reporting, and support requirements.
• Translate requirements into user stories, acceptance criteria, specifications, data mappings, decision logs, and vendor evaluation criteria.
• Partner with technical teams and vendors to evaluate system architecture, integrations, data handling, configuration options, technical constraints, and support considerations.
• Develop test scenarios and acceptance criteria, coordinate user acceptance testing, track defects, and validate that solutions meet identified requirements.
• Support operational readiness by identifying needs related to security, data, records, training, support, ownership, maintenance, and recovery.
• Provide project managers with analysis deliverables, estimates, dependencies, assumptions, risks, and potential impacts of proposed changes.
• Maintain accurate and current process, system, dependency, testing, and continuity documentation.
• Provide responsive service, communicate technical concepts clearly to varied audiences, set expectations, and follow issues through resolution or appropriate handoff.
• Perform other duties as assigned.

Required Qualifications:

• 5+ years of experience in technical business analysis, business systems analysis, technology delivery, or a related field.
• Experience analyzing business processes and systems, defining complex requirements, mapping data and integrations, and recommending improvements.
• Working knowledge of application architecture, integrations, APIs, data flows, access, security, reporting, and application support models.
• Experience supporting technology implementations through discovery, requirements gathering, design validation, testing, operational readiness, and post-launch review.
• Understanding of project intake, scope, estimates, dependencies, risks, change control, milestones, and governance.
• Strong facilitation, analytical, problem-solving, writing, presentation, and customer service skills.
• Ability to manage multiple assignments, maintain detailed documentation, explain technical concepts clearly, and handle confidential information with discretion.
• Experience working with Agile, Waterfall, or hybrid methodologies and tools such as Visio, Lucidchart, Jira, Confluence, Smartsheet, Microsoft Planner, HighQ, or similar platforms.

Desired Qualifications:

• Experience working in a law firm, legal department, professional services organization, or similar customer-service environment.
• Experience with enterprise applications, Microsoft 365 and Azure environments, cloud services, legal technology, workflow automation, AI tools, or system integrations.
• Familiarity with identity and access management, data handling, security requirements, and application dependencies.
• Experience maintaining application, infrastructure, data, vendor, or dependency inventories and service maps.
• Experience with business impact analysis, continuity planning, or disaster recovery processes.
• Business analysis, technical, process improvement, or service management certification.
• Strong judgment, initiative, attention to detail, and the ability to challenge assumptions and recommend practical solutions.

Benefits:

Our comprehensive benefits options include medical, dental, vision, basic and supplemental life insurance, short- and long-term disability, employee resource benefits (inclusive of counseling, coaching, and caregiving guidance), paid parental leave, parenting classes, pre-tax parking and transportation options, and much more! Our retirement plan includes financial planning, Social Security/Medicare planning, 401k/Roth investment options, and a firm-paid profit-sharing contribution. Benefits are subject to eligibility requirements and other terms and conditions.

The salary range for this position varies by geographical market. In Minneapolis, the estimated starting annual pay range is $95,000 - $110,000/year. The compensation offered will be dependent on the candidate's experience, skills, education, professional background, overall qualifications, and geographic market location.

About Fredrikson:

Fredrikson & Byron is a leading Midwest law firm working collaboratively to help businesses achieve their goals regionally, nationally and globally. With a reputation as the firm "where law and business meet," our attorneys bring business acumen and entrepreneurial thinking to work with clients and operate as business advisors and strategic partners as well as legal counselors. To best serve our clients, we provide innovative solutions to legal needs while reflecting inclusion and diversity as core values. We offer highly competitive salaries and comprehensive benefits in a collaborative work environment. The firm's 425 attorneys serve clients from offices in Minnesota, Iowa, North Dakota, Wisconsin, Mexico and China. Learn more at fredlaw.com or LinkedIn.

Fredrikson is an equal employment opportunity employer. All qualified applicants are encouraged to apply. Fredrikson does not discriminate in its recruiting, hiring or employment practices on the basis of race, color, religion, creed, age, sex, pregnancy, childbirth, or related medical conditions, national origin, ancestry, marital status, familial status, disability, sexual orientation, gender identity or expression, military or veteran status, genetic information, status with regard to public assistance, and any other characteristics protected by applicable local, state, and/or federal laws.