Legal Support Manager - Business

Fredrikson & Byron, P.A.; Minneapolis (MN); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

Life insurance

Disability (short & long-term)

Parental leave

401k / Roth investment options

Profit sharing

Job summary

Fredrikson & Byron is seeking a full-time Legal Support Manager to lead our Legal Support Staff across multiple practice groups in a collaborative, hybrid Minneapolis environment.

You will supervise Administrative Assistants, Paralegals and related roles, manage workflows and PTO, mentor staff, and partner with the Legal Support Director on hiring and process improvements. A Bachelor’s degree and 5+ years of LAA/Paralegal experience are required.

Qualifications

• Bachelor’s Degree and 5+ years experience in an LAA, Paralegal or equivalent in a law firm.
• Proficiency in standard business software (Microsoft Office); experience with Smartsheet and Teams is a plus.
• Excellent communication, multi-tasking and strong service orientation in a fast-paced environment.

Responsibilities

• Supervise the Legal Support Staff and determine team responsibilities and schedules and approve PTO.
• Manage team’s workflow (via ticketing system, as applicable), focusing on maintaining steady workflow, resource allocation, quality, timeliness and productivity.
• Identify skill gaps and develop training solutions in partnership with the Legal Support Director; mentor direct reports in technical skill and professional development.
• Identify needed improvements, make adjustments, and recommend enhancements in systems and day‑to‑day department support processes, in partnership with the Legal Support Director.
• Provide input on hiring, performance, and termination for direct reports.

Skills

Leadership

Communication

Project management

Prioritization

Mentoring

Education

Bachelor's Degree in a related field

Tools

Microsoft Office

Word

Excel

PowerPoint

Smartsheet

Microsoft Teams

Job description

Who WeAre

Fredrikson is the premier Midwest-based law firm working collaboratively to help businesses achieve their goals regionally, nationally, and globally. Our firm offers highly competitive salaries and comprehensive benefits in a collaborative, hybrid work environment.

Who WeAre

Fredrikson is the premier Midwest-based law firm working collaboratively to help businesses achieve their goals regionally, nationally, and globally. Our firm offers highly competitive salaries and comprehensive benefits in a collaborative, hybrid work environment.

Overview

As our practices continue to expand, we are seeking a new full-time Legal Support Manager to join our collaborative and growing group. This role will manage the Legal Administrative Assistants, Executive Legal Administrative Assistants, Case Assistants, Paralegals, Practice Assistants and Office Assistants (“Legal Support Staff”) for a number of practice groups.

Essential Duties And Responsibilities

• Supervise the Legal Support Staff and determine team responsibilities and schedules and approve PTO.
• Manage team’s workflow (via ticketing system, as applicable), focusing on maintaining steady workflow, resource allocation, quality, timeliness and productivity.
• Identify skill gaps and recommend and develop training solutions in partnership with the Legal Support Director. Plus, mentor direct reports in both technical skill and professional development.
• Identify needed improvements, make adjustments, and recommend enhancements in systems and day‑to‑day department support processes, in partnership with the Legal Support Director.
• Provide primary input on hiring, performance, and termination for direct reports.

Our Ideal Candidates Will Have

A Bachelor’s Degree and 5+ years experience as an LAA, Paralegal or equivalent in a law firm. Expertise in standard business software applications such as Microsoft Office, including Word, Excel and PowerPoint required; experience with project management tools (Smartsheet, Microsoft Teams) a plus. Our ideal candidate will be an excellent communicator, skilled multi-tasker, and able to maintain a strong service orientation in a fast-paced environment. Requires ability to build relationships at all levels of the organization. Strong analytical, project management, prioritization and organization skills is expected.

Benefits

Our comprehensive benefits options include medical, dental, vision, basic and supplemental life insurance, short and long‑term disability, employee resource benefits (inclusive of counseling, coaching, and care‑giving guidance), paid‑parental leave, parenting classes, pre‑tax parking and transportation options, and much more! Our retirement plan includes financial planning, Social Security/Medicare planning, 401k/Roth investment options, and a firm‑paid profit‑sharing contribution. Benefits are subject to eligibility requirements and other terms and conditions.

The salary range for this position varies by geographic market. In Minneapolis, the estimated starting annual pay range is $80,000 - $95,000/year. The compensation offered will be dependent on the candidate’s experience, skills, education, professional background, overall qualifications, and geographic market location.

About Fredrikson

Fredrikson & Byron is a leading Midwest law firm working collaboratively to help businesses achieve their goals regionally, nationally and globally. With a reputation as the firm “where law and business meet,” our attorneys bring business acumen and entrepreneurial thinking to work with clients and operate as business advisors and strategic partners as well as legal counselors. To best serve our clients, we provide innovative solutions to legal needs while reflecting inclusion and diversity as core values. We offer highly competitive salaries and comprehensive benefits in a collaborative work environment. The firm’s 425 attorneys serve clients from offices in Minnesota, Iowa, North Dakota, Wisconsin, Mexico and China. Learn more at fredlaw.com or LinkedIn .

Fredrikson is an equal employment opportunity employer. All qualified applicants are encouraged to apply. Fredrikson does not discriminate in its recruiting, hiring or employment practices on the basis of race, color, religion, creed, age, sex, pregnancy, childbirth, or related medical conditions, national origin, ancestry, marital status, familial status, disability, sexual orientation, gender identity or expression, military or veteran status, genetic information, status with regard to public assistance, and any other characteristics protected by applicable local, state, and/or federal laws.