Technical Business Analyst

Clario; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Technical Business Analyst to join their dynamic team. This role involves analyzing business needs, defining application configurations, and ensuring effective software support. You will work closely with stakeholders to create user requirement documentation and improve processes. Join a team that values your contributions and is committed to transforming lives through technology in clinical trials. If you are detail-oriented, possess strong problem-solving skills, and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• 1+ years’ experience in a related field, preferably in Agile/Scrum.
• Proven ability to analyze complex issues and manage meetings.

Responsibilities

• Analyze business needs and define application specifications.
• Conduct software verification and UAT according to user stories.
• Propose and implement enhancements in processes.

Skills

Agile/Scrum

MS Office

Problem-solving

Communication Skills

Systems Testing

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Engineering

Bachelor’s degree in Business

Tools

SharePoint

Job description

We are looking for a Technical Business Analyst to join us in Bangalore, India.

The landscape of clinical trials and clinical endpoints is evolving quickly. To stay ahead, we hire people who are extraordinary at what they do. People who step forward, unafraid of trying new things and pushing for better outcomes. People who take pride and ownership in their work, delivering the best possible outcomes for customers, patients and each other.

What you'll be doing

Analysis of business needs and definition of application configuration specifications by:

• Interfacing with client sponsors, business managers, application user representatives, project managers, developers and testers

• Interviewing customer stakeholders to create comprehensive user requirement definitions and user stories

• Work with stakeholders and technical team members to map, analyse and document business processes and projects

• Building user requirement documentation according to client or internal Clario processes

• Analyzing existing application capabilities and working with the team to define scope of changes and release roadmaps

• Assisting project managers with the assessment of risks and failure modes for existing applications or new configuration efforts

• Taking complete ownership of user requirements from draft to implementation

• Conduct software verification and UAT according to user stories.

• Adhere to SCRUM methodology, including facilitating SPRINT meetings.

• Identifying, documenting, and communicating steps to reproduce and workarounds for bugs

  • Identifying gaps and deficiencies in requirements, design, development, testing, support processes

  • Identifying, documenting, and communicating steps to reproduce and workarounds for bugs

Ensures software applications are effectively supported by

• Isolate and Diagnose Issues: Accurately pinpoint problems and bugs within specific components.

• System-wide Triage: Conduct high-level isolation of support queries across the entire system.

• Mentorship and Support: Provide guidance and mentorship to product management, development, and software quality assurance teams to enhance their performance.

• Process Improvement: Propose and implement enhancements in requirements, design, development, testing, and support processes. Identify trade-offs, communicate effectively, and drive the integration of process changes.

What we look for

• Bachelor’s degree in computer science, engineering, business, or related field required

• Advanced knowledge in Agile/Scrum preferred

• 1+ years’ experience in related field

• Experience in managing SCRUM Team preferred

• Competency with MS Office, including SharePoint

• Excellent oral and written communication skills

• Proven ability to analyze complex issues

• Proven ability to manage meetings

• Experienced in performing systems testing

• Software development using scripts or object oriented programming is a plus

• Ability to work in a team environment

• Strong problem-solving and organizational skills

• High attention to detail

• Demonstrated ability to manage multiple tasks simultaneously and complete work within allocated time frames

At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives. We value the contribution each of our people brings. It’s only through our people that we can continue to innovate technology that will shape the future of clinical trials.