Technical Business Analyst

Addison Group; Milwaukee (WI); On-site; USD 65,000 - 95,000; Full time

Job summary

Addison Group in Milwaukee seeks a skilled Business Analyst to gather requirements, map processes, and translate needs for developers and vendors across UKG WFM Pro, Salesforce, and SAP SuccessFactors. You will analyze end-to-end processes, identify gaps, and help define solutions that enable HR technology initiatives.

You will support solution reviews, testing, deployment readiness, and post-implementation activities, creating test scenarios and coordinating user acceptance testing.

Qualifications

• Strong functional business analysis experience supporting workforce management or HR technology initiatives.
• Hands-on experience with UKG WFM Pro (Dimensions).
• Experience with workforce management processes: timekeeping, scheduling, attendance, accruals, pay policies, labor reporting.
• Experience supporting integrations or business processes involving Salesforce and SAP SuccessFactors.
• Experience delivering projects through all lifecycle stages: discovery, requirements gathering, design, testing, deployment, post-production support.
• Ability to document end-to-end processes across multiple enterprise applications.
• Experience creating business requirements, functional specs, process maps, user stories, use cases, acceptance criteria, testing docs.
• Strong experience facilitating meetings and requirements workshops with cross-functional stakeholders.

Responsibilities

• Gather and document business requirements, functional requirements, process flows, use cases, user stories, and acceptance criteria.
• Analyze end-to-end processes and data flows across UKG WFM Pro, Salesforce, and SAP SuccessFactors.
• Identify integration touchpoints, system dependencies, process gaps, risks, and potential solutions.
• Translate business needs into clear requirements for developers, integration teams, vendors, and other technical resources.
• Support solution reviews, testing, defect resolution, deployment readiness, and post-implementation activities.
• Create test scenarios and assist with system integration testing and user acceptance testing.
• Track requirements, decisions, issues, risks, dependencies, and project deliverables.
• Support documentation, training, change management, and business-readiness activities.

Skills

Business analysis

Requirements gathering

Stakeholder facilitation

Process mapping

Documentation

Tools

UKG WFM Pro

Salesforce

SAP SuccessFactors

Job description

• Gather and document business requirements, functional requirements, process flows, use cases, user stories, and acceptance criteria.
• Analyze end-to-end processes and data flows across UKG WFM Pro, Salesforce, and SAP SuccessFactors.
• Identify integration touchpoints, system dependencies, process gaps, risks, and potential solutions.
• Translate business needs into clear requirements for developers, integration teams, vendors, and other technical resources.
• Support solution reviews, testing, defect resolution, deployment readiness, and post-implementation activities.
• Create test scenarios and assist with system integration testing and user acceptance testing.
• Track requirements, decisions, issues, risks, dependencies, and project deliverables.
• Support documentation, training, change management, and business-readiness activities.

Qualifications

• Strong functional business analysis experience supporting workforce management or HR technology initiatives.
• Hands‑on experience with UKG WFM Pro, formerly known as UKG Dimensions.
• Experience working with workforce management processes such as timekeeping, scheduling, attendance, accruals, pay policies, and labor reporting.
• Experience supporting integrations or business processes involving Salesforce and SAP SuccessFactors.
• Demonstrated experience delivering projects through the complete lifecycle, including discovery, requirements gathering, solution design, testing, deployment, and post-production support.
• Ability to understand and document end-to-end processes spanning multiple enterprise applications.
• Experience creating business requirements, functional specifications, process maps, user stories, use cases, acceptance criteria, and testing documentation.
• Strong experience facilitating meetings and requirements workshops with cross-functional stakeholders.

This position is eligible for Medical, Dental, Vision