Technical Business Analyst

Manifest Solutions; Columbus (OH); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company is seeking a Technical Business Analyst for a remote position in Columbus, OH. The role involves analyzing energy industry billing processes, crafting user stories, and leading stakeholder communication. The ideal candidate will have strong technical acumen and experience in process improvement, along with excellent communication skills. This position offers the opportunity to work on strategic application roadmaps and oversee the development lifecycle, ensuring alignment with business goals.

Qualifications

• 7+ years of relevant work experience.

Responsibilities

• Analyze production issues and create business cases.
• Craft detailed user stories for development teams.
• Lead cross-functional collaboration to achieve project goals.

Skills

Communication

Stakeholder Management

Process Improvement

Education

Bachelor's degree in computer science

Tools

Jira

Azure DevOps

Power BI

SQL

Job description

Manifest Solutions is currently seeking a Technical Business Analyst for a remote position based in Columbus, OH.

• Energy Industry Billing and B2B Expertise: Apply your deep understanding of energy industry billing processes, logic, and B2B exchanges (including EDI) to analyze production issues, create business cases, and guide project scope.
• Agile User Story Development: Craft detailed user stories in Jira or Azure DevOps, translating complex business requirements into actionable tasks for development teams.
• Stakeholder Communication & Strategic Alignment:
• Build strong relationships with stakeholders at all levels.
• Facilitate workshops to gather requirements, document business capabilities, and refine assets.
• Lead cross-functional collaboration and planning to achieve project goals.
• Requirements Elicitation & Analysis: Conduct thorough analysis, including use case modeling, data modeling, and process mapping, to understand stakeholder needs and identify improvement opportunities.
• Data & Technical Acumen:
• Utilize querying tools and relational database knowledge to identify data issues and resolutions.
• Provide feedback on database designs and translate business requirements into conceptual, logical, and physical data models.
• Leverage Power BI for data analysis, reporting, and dashboard creation.
• Process Improvement:
• Apply advanced facilitation and process improvement skills to lead process redesigns and support initiatives.
• Mentor and guide other business analysts within the department.
• Strategic Application Road mapping & Development Lifecycle Management:
• Lead the development and execution of strategic roadmaps for applications, aligning them with overall business goals.
• Oversee the entire development lifecycle, from planning and requirements gathering to implementation and maintenance.
• Proactively identify opportunities to optimize applications for improved efficiency and user experience.
• Risk Management & Change Management:
• Identify, assess, and proactively communicate project risks, developing mitigation plans as needed.
• Support the implementation of change management initiatives, ensuring smooth transitions for end-users.
• Quality Assurance: Collaborate with QA teams to ensure delivered solutions meet requirements and quality standards.

Basic Qualifications:

• Bachelor's degree (or equivalent experience) in computer science, information systems, business, or related field.
• 7+ years of relevant work experience.

Additional Requirements:

• Familiarity with Jira or Azure DevOps.
• Demonstrated success in remote team working models.
• Basic knowledge of SQL query development is a plus.
• Excellent communication and interpersonal skills.