Technical Business Analyst

The Timberline Group; Boca Raton (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

IIBA certification or similar

Job summary

The Timberline Group seeks a results-driven business systems analyst to collaborate with stakeholders and technical teams. You will capture business and technical requirements, create detailed documentation, and translate needs into scalable SaaS solutions.

You will work with software architects, developers, and UX designers to ensure alignment, document as-is/to-be processes, and support testing and deployment. A strong SaaS focus is essential.

Qualifications

• Bachelor’s degree or higher in a related field; advanced degrees preferred.
• Experience with software development processes, especially Agile.
• Familiarity with APIs, data structures, SaaS architecture, and security protocols.
• Proficient with requirements management tools and process modeling tools (Lucidchart, Mermaid, Figma).
• SaaS background with understanding of subscriptions, scalability, and cloud solutions.
• Strong analytical ability to analyze complex systems and business processes.
• Excellent written and verbal communication to explain technical concepts.

Responsibilities

• Collaborate with stakeholders and technical teams to gather and define requirements.
• Develop detailed documentation including functional requirements, user stories, workflows, and technical specs.
• Work with architects, developers, and UX designers to translate business needs into solutions.
• Bridge between business stakeholders and engineering to align project goals.
• Analyze current requirement processes and recommend improvements.
• Document as-is and to-be process flows using gap analysis and impact assessments.
• Define requirements for multi-tenant, scalable SaaS architectures.
• Address API integrations, data elements, security, accessibility, and admin tooling for platform management.
• Lead meetings to align stakeholders and uncover hidden requirements.
• Provide ongoing communication and support during UAT, testing, and issue resolution.
• Stay current with SaaS trends and contribute competitive insights.
• Become SME in PPM, CRM, ITSM, SDLC, BPM and related platforms.

Skills

Agile methodologies

APIs

Data structures

SaaS architecture

Security protocols

Lucidchart

Mermaid

Figma

SaaS background

Analytical skills

Communication

Problem-solving

Education

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field

Advanced degrees preferred

Tools

Lucidchart

Mermaid

Figma

Job description

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field. Advanced degrees preferred.
• Experience with software development processes, particularly Agile methodologies.
• Familiarity with APIs, data structures, SaaS architecture, and security protocols.
• Proficiency in requirements management tools and process modeling tools (e.g., Lucidchart, Mermaid, Figma).
• SaaS Background: Proven experience in a SaaS environment, with a solid understanding of subscription models, scalability, and cloud-based solutions.
• Analytical Skills: Exceptional ability to analyze complex systems and business processes.
• Communication: Strong written and verbal communication skills to articulate technical concepts to diverse audiences.
• Problem-Solving: A proactive mindset with a track record of developing creative, effective solutions to complex challenges.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field. Advanced degrees preferred.
• Experience with software development processes, particularly Agile methodologies.
• Familiarity with APIs, data structures, SaaS architecture, and security protocols.
• Proficiency in requirements management tools and process modeling tools (e.g., Lucidchart, Mermaid, Figma).
• SaaS Background: Proven experience in a SaaS environment, with a solid understanding of subscription models, scalability, and cloud-based solutions.
• Analytical Skills: Exceptional ability to analyze complex systems and business processes.
• Communication: Strong written and verbal communication skills to articulate technical concepts to diverse audiences.
• Problem-Solving: A proactive mindset with a track record of developing creative, effective solutions to complex challenges.

Preferred

• IIBA certification, or similar business analysis certifications.

Responsibilities

• Collaborate with stakeholders and technical teams to gather and define business and technical requirements.
• Develop detailed documentation, including functional requirements, user stories, workflows, strawman UI designs and technical specifications.
• Work closely with software architects, developers, and UX designers to translate business needs into technical solutions.
• Serve as a bridge between business-oriented stakeholders and the engineering team to ensure a shared understanding of project goals.
• Analyze existing requirements definition processes to identify inefficiencies and recommend improvements.
• Define and document "as-is" and "to-be" process flows using methods such as gap analysis and impact assessments.
• Leverage experience in SaaS environments to define requirements for a multi tenant, scalable and user-centric clustered architecture.
• Address other technical considerations such as API integrations, data elements, role-based security, user accessibility and back-office admin tools for platform management.
• Lead meetings, interviews, and review sessions to align stakeholders and uncover hidden requirements.
• Provide ongoing communication and updates to ensure alignment between stakeholders and the technical team.
• Support User Acceptance Testing (UAT) by participating in the creation of test cases, validating functionality against requirements, and ensuring quality delivery.
• Assist in troubleshooting and resolving requirement-related issues during development and testing phases.
• Stay abreast of SaaS trends and best practices, contributing insights that drive thecompetitive advantage.
• Become a subject matter expert in PPM, CRM, ITSM, SDLC and BPM software platforms and competitors.