Technical Business Analyst

TechDigital Group; Raleigh (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

TechDigital Group in Raleigh, NC seeks a Technical Business Analyst to translate complex business processes into robust system solutions, ensuring reliability and performance across stakeholders.

You will collaborate with cross-functional teams, write clear user stories, support testing, and drive continuous process improvement to align technology with business goals. This role demands strong communication and risk management throughout the project lifecycle.

Qualifications

• 11 to 12 years of experience as a Technical Business Analyst with strong techno-functional expertise.
• Knowledge of Open Systems, Java, and Cloud technologies is required.
• Strong Business Analysis expertise
• Techno-functional experience in enterprise applications
• Requirements gathering and documentation
• Process analysis and optimization
• Stakeholder management
• User story creation and backlog management
• Testing support and validation
• Risk and impact assessment
• Excellent communication and collaboration skills

Responsibilities

• Analyze complex business processes and transform them into efficient system solutions
• Perform detailed business analysis to understand requirements and document specifications
• Develop planning documents defining scope, timelines, dependencies, and resource needs
• Collaborate with cross-functional teams in a work-from-office environment
• Translate business objectives into technical tasks and user stories
• Review systems and workflows to identify optimization opportunities
• Conduct impact assessments for proposed changes
• Support testing activities by defining test scenarios and validating results
• Prepare documentation including process flows and technical specs
• Coordinate issue resolution during day-shift hours
• Drive continuous improvement by analyzing performance metrics and feedback
• Ensure adherence to governance standards and operating procedures
• Provide domain and system expertise during planning and strategy discussions

Skills

Techno-functional expertise

Business Analysis

Stakeholder management

User story creation

Testing support

Requirements gathering

Process optimization

Java

Cloud technologies

Open Systems knowledge

Job description

Job Summary:

• Apply advanced technical knowledge to analyze complex business processes and transform them into efficient system solutions that improve operational reliability and performance for diverse stakeholders across the organization.
• Perform detailed business analysis to understand requirements, identify gaps, and document specifications that enable accurate implementation of technology solutions aligned with strategic organizational goals.
• Develop comprehensive planning documents that define scope, timelines, dependencies, and resource needs for initiatives, ensuring smooth execution and predictable delivery outcomes for assigned projects.
• Collaborate closely with cross-functional teams in a work-from-office environment to gather inputs, validate assumptions, and refine solution designs, ensuring implemented changes support business continuity and scalability.
• Translate business objectives into clear technical tasks and user stories, enabling development and operations teams to execute effectively and deliver measurable value within agreed timelines.
• Review existing systems and workflows to identify optimization opportunities, recommending enhancements that reduce manual effort, improve data accuracy, and support the long-term sustainability of business operations.
• Conduct impact assessments for proposed changes by evaluating risks and dependencies to ensure technical solutions remain stable, secure, and compliant with organizational standards and industry expectations.
• Support testing activities by defining test scenarios, reviewing results, and validating that implemented solutions meet documented business requirements and deliver expected outcomes without disrupting day-to-day operations.
• Prepare and maintain clear documentation, including process flows, technical specifications, functional requirements, and analysis reports, to facilitate stakeholder understanding, ongoing maintenance, and knowledge transfer.
• Coordinate issue resolution activities during day-shift hours by investigating root causes, recommending corrective actions, and collaborating with relevant teams to restore normal service levels effectively.
• Drive continuous improvement initiatives by analyzing performance metrics and stakeholder feedback, proposing enhancements that strengthen business processes and improve alignment between technology solutions and business objectives.
• Ensure adherence to company policies, governance standards, and operating procedures while performing technical and analytical responsibilities, supporting quality objectives and audit readiness.
• Provide domain and system expertise during planning and strategy discussions, helping business stakeholders evaluate alternatives and select solutions that deliver sustainable business value.

Required Skills & Experience:

• 11 to 12 years of experience as a Technical Business Analyst with strong techno-functional expertise.
• Knowledge of Open Systems, Java, and Cloud technologies is required.
• Strong Business Analysis expertise
• Techno-functional experience in enterprise applications
• Requirements gathering and documentation
• Process analysis and optimization
• Stakeholder management
• User story creation and backlog management
• Testing support and validation
• Risk and impact assessment
• Excellent communication and collaboration skills