Product Analyst

Concero; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Concero is seeking a Systems Analyst to facilitate discovery sessions, translate business needs into actionable requirements, and manage configurations for SaaS platforms. You will work with internal partners and external vendors to map processes, document data models, and support testing activities.

The role emphasizes strong analytical thinking, problem solving, and clear communication to deliver solutions on tight timelines within a fast-paced environment.

Qualifications

• . Bachelor's degree in information systems, human resources, computer science, or related field.
• . Strong problem-solving and analytical abilities with attention to detail.
• . Clear verbal and written communication skills.
• . Ability to manage multiple priorities, deliverables, and deadlines in a fast-paced environment.

Responsibilities

• Facilitate discovery sessions and gather business needs, documenting requirements.
• Understand operational processes and workflows and identify key business drivers.
• Build partnerships with internal partners, users, and external vendors.
• Translate business needs into detailed requirements, user stories, and configurations.
• Plan and execute configuration changes, unit testing, and assist with integration and UAT.

Skills

Problem-solving

Analytical skills

Communication skills

Multitasking

Education

Bachelor’s Degree

Tools

SaaS configuration

Job description

• Facilitate effective discovery sessions and techniques to uncover specific business needs; requirements gathering, requirements documentation, and analysis for software applications.
• Develop a strong understanding of key operational processes and workflows including the key business drivers behind those processes.
• Build strong partnerships with internal business partners, influencers, users, and external technology vendor resources.
• Translate business needs into detailed requirements, user stories, and system configurations (workflows, rules, security roles, data models, validations).
• Plans and executes configuration changes, unit testing, and supports integration and user acceptance testing.
• Owns documentation for all assigned products and processes, including configurations, integrations, workflows, and support knowledge articles, ensuring updates are made as changes occur

Qualifications

• Bachelor’s Degree in Information Systems, Human Resources, Computer Science, or related field
• 1-3 years of experience in systems analysis and delivery, with a strong focus on system configuration and technical solutions.
• Hands-on configuration experience with one or more SaaS platforms
• Excellent problem-solving and analytical skills with attention to detail.
• Ability to manage multiple priorities, deliverables, and deadlines in a fast-paced environment.
• Clear and effective communication skills (verbal and written)