Technical Billing Consultant

RE/SPEC Inc.; Richardson (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible Work Schedules

401(k) & ESOP(with company match up to

Professional Development and Training

Tuition Reimbursement

Employee Assistance Program

Medical/Dental/Vision Insurance Plans

Job summary

RESPEC seeks a Technical Billing Consultant to lead SaaS billing implementations, configure plans and taxes, and integrate with Stripe, Avalara, Salesforce, and NetSuite. You will work across billing, sales, and operations to streamline order-to-cash and deliver tailored client solutions.

You will train client teams, document configurations, and participate in continuous improvement efforts to optimize revenue recognition and billing performance.

Qualifications

• Experience configuring and optimizing SaaS billing systems.
• Strong written and oral communication with clients and teams.
• Ability to learn new technologies quickly in a fast-paced environment.
• Experience with API integrations and data analysis.
• Understanding of order-to-cash processes and revenue recognition.
• Proven project management and multi-client handling skills.

Responsibilities

• Lead end-to-end implementation of SaaS billing systems for RESPEC partners
• Configure subscription plans, pricing, taxes, discounts, and billing cycles
• Set up integrations with Stripe, Avalara, Salesforce, and NetSuite
• Conduct discovery sessions to understand client models and requirements
• Provide training and troubleshooting to client teams on the platform
• Document system design and client configurations thoroughly
• Collaborate with billing team members to resolve issues
• Test and validate configurations against documented requirements
• Participate in meetings to align order-to-cash processes
• Suggest system enhancements to improve efficiency

Skills

SaaS billing systems

REST API development

SQL

Billing configurations

Order-to-cash process

CRM integrations

Payment gateways

Revenue recognition

Project management

Client communication

Education

Bachelor’s degree in a relevant field

Tools

Stripe

Avalara

Salesforce

NetSuite

Snowflake

REST API

Job description

RESPEC seeks a Technical Billing Consultant

Big challenges need bold thinkers.

If you’re someone who sees problems as opportunities, you’ll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we’ve tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability.

At RESPEC, you’ll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems.

We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you’ll fit right in.

Job Description

RESPEC seeks a skilled Technical Billing Consultant to join our Billing team. In this role, you will participate in and lead the implementation and configuration of Software-as-a-Service (SaaS) billing systems for our billing partners, ensuring that all configurations align with client requirements and technical environments. You will also play a key role in optimizing the order-to-cash process by ensuring seamless integration between billing, sales, and operations. This position requires a blend of technical expertise, strong communication skills, and a deep understanding of billing systems and processes to deliver tailored solutions that enhance client satisfaction and operational efficiency.

Key Responsibilities

• Lead end-to-end implementation of SaaS billing systems for RESPEC billing partners
• Configure subscription plans, products, pricing models, rating rules, discounts, bill cycles, taxation, and more to meet client needs
• Set up and configure integrations with payment gateways (e.g., Stripe ), tax engines (e.g., Avalara ), Customer Relationship Management (CRM) systems (e.g., Salesforce ), and Enterprise Resource Planning (ERP) systems (e.g., NetSuite )
• Conduct discovery sessions to understand client business models, billing requirements, and technical environments
• Provide training to client teams on platform usage, best practices, and troubleshooting
• Document system design and client system configurations thoroughly
• Collaborate with and support other billing team members to resolve client billing challenges
• Perform testing and validation to ensure the billing system is accurately configured according to documented requirements
• Participate in meetings to align on order-to-cash processes and identify areas for improvement
• Provide input on system enhancements that can streamline the order-to-cash cycle

Qualifications

• Excellent written and oral communication skills to interact with clients and internal teams
• Strong organization and planning abilities to manage complex projects
• Ability to adapt to new technologies and learn quickly in a fast-paced environment
• Ability to manage multiple client projects simultaneously with attention to detail
• Proficiency with SaaS billing systems to configure and optimize billing processes
• Experience with API development, particularly REST, for system integrations
• Proficiency in SQL for data management and analysis
• Familiarity with Data Lake technology, such as Snowflake , for handling large datasets
• Excellent analytical and problem-solving skills to address complex billing issues
• Ability to work with large datasets and perform data analysis to derive actionable insights
• Knowledge of revenue recognition
• Basic understanding of the order-to-cash process to align billing with broader business operations
• 5+ years of relevant experience in billing or related technical roles
• Bachelor’s degree preferred in a relevant field such as computer science, finance, or business
• Certification or equivalent experience with a commercially available SaaS billing system

Preferred Skills

• Knowledge of Java or other object-oriented programming languages for advanced development tasks
• Experience with automation tools for billing processes to enhance efficiency

Additional Information

Compensation: Salary depends on experience and expertise. RESPEC is a 100 percent employee-owned company and employees are eligible for participation in the Employee Stock Ownership Plan (ESOP) after a qualifying period.

Featured benefits include:

• Flexible Work Schedules
• 401(k) & ESOP(with company match up to 4%)
• Professional Development and Training
• Tuition Reimbursement
• Employee Assistance Program
• Medical/Dental/Vision Insurance Plans

Equal Opportunity Employer, including veterans and individuals with disabilities.All your information will be kept confidential according to EEO guidelines.