Billing Coordinator - Business Operations – Billing Coordinator

Resillion; Burbank (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Resillion is seeking a Business Operations - Billing Coordinator based in Burbank, CA to support US and global invoicing, project maintenance, and revenue recognition. You will collaborate with the Finance Team to ensure accurate billing and timely financial reporting across contracts and orders.

The role involves setting up ERP records, managing POs, applying cash, and contributing to month-end processes while seeking process improvements in the billing lifecycle.

Qualifications

• Bachelor's degree in commerce, accounting, finance, or related field.
• Experience in billing, accounts receivable or finance operations is advantageous.
• Proficient IT skills with ERP systems and MS Office; Salesforce/SharePoint a plus.
• Strong English communication and analytical abilities.
• Detail-oriented with good time management and organizational skills.

Responsibilities

• Raise and issue accurate customer invoices per contract and work order documentation.
• Produce aged receivables reporting and assist with collections.
• Prepare revenue and work-in-progress reporting and assist revenue recognition.
• Set up and maintain project, contract and work order records in ERP.
• Oversee cash application and resolve unmatched receipts.
• Track outstanding customer purchase orders to support billing.
• Manage client master data and onboarding; ensure data hygiene.
• Participate in month-end reviews and reconciliations.
• Collate reports for management decision-making and forecasting.
• Support continuous improvement and related billing projects.

Skills

Communication

Problem solving

Time management

Attention to detail

Interpersonal skills

Team collaboration

Education

Bachelor's degree in Commerce, Accounting, Finance, Business Administration, or related field

Tools

Unit4 ERP

QuickBooks

SAP

Excel

Adobe Acrobat

SharePoint

Salesforce

Job description

Brief Description

Role Overview: The Business Operations - Billing Coordinator will play an integral role in supporting the efficient functioning of our customer invoicing and revenue processes. Based in Burbank, CA and working with US and Global colleagues focused on customer invoicing, project maintenance and revenue recognition activities for the Group, you will support the Finance Team and work collaboratively with cross-functional colleagues across the US, Europe and India to ensure day-to-day billing and operational tasks are carried out smoothly and accurately. This role offers broad exposure to business operations, finance processes and reporting, providing an excellent foundation for career growth within our organization.

The role is backfill of an existing role, and a structured training and handover period will be provided by US colleagues to ensure continuity of service to our customers.

Key Responsibilities

• Customer Invoicing: Raise and issue accurate customer invoices based on contract and work order documentation, ensuring timely distribution in line with agreed billing schedules.
• Accounts Receivable & Collections: Produce aged receivables reporting, chase outstanding invoices and support aged debt recovery processes.
• Revenue Recognition, Revenue and WIP Reporting: Prepare revenue and work-in-progress reporting and support the accurate recognition of revenue across projects.
• Project Maintenance: Set up and maintain project, contract and work order records within the ERP system, keeping values, milestones and billing schedules up to date.
• Cash Application: Oversee the application and allocation of customer receipts, investigating and resolving unmatched or unapplied cash.
• Purchase Order (PO) Management: Track and chase outstanding customer purchase orders required to support billing.
• Client Master Data: Manage client master data forms and onboarding requirements, and maintain data hygiene across finance and CRM systems such as Unit 4 and Salesforce.
• Month-End Reviews: Participate in month-end review processes and assist with reconciliations and reporting.
• KPI & Management Reporting: Collate and compile both manual and automated reports to assist management decision-making.
• Revenue Forecasting Support: Assist with administrative tasks related to revenue forecasting, reporting, and implementing necessary amendments.
• Continuous Improvement & Other Projects: Identify opportunities to improve and standardize billing processes, and support the Finance and Business Operations teams with various other projects as assigned.

Qualifications & Skills

• Bachelor's degree in Commerce, Accounting, Finance, Business Administration, or a related field.
• Previous experience in a billing, accounts receivable or finance operations role is advantageous.
• Strong IT skills, with experience in: ERP systems such as Unit 4, QuickBooks or SAP; Excel and other Microsoft Office products; Adobe Acrobat; FileMaker a plus.
• Experience with Salesforce and SharePoint is advantageous.
• Excellent verbal and written English communication skills, with the confidence and flexibility to liaise with colleagues and customers across multiple time zones.
• Good problem solving, research and analytical skills, with a willingness to learn and adapt in a fast-paced environment.
• Excellent organizational and time management skills; ability to manage multiple priorities and deadlines.
• High attention to detail and a commitment to data accuracy.
• Strong interpersonal skills; able to work collaboratively within a team.
• Ability to handle sensitive customer, commercial and financial information discreetly and professionally.

Company Description

Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media content and quality assurance. Whether testing, certification, (software) development, cyber security, or data-protection, the experts at Resillion do whatever it takes. We work as long and hard as necessary to get you to the market.

Additional Information

• Equal Employment Opportunity – Resillion US, LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Resillion US, LLC management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. All your information will be kept confidential according to EEO guidelines.

Disclaimers

• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

All offers of employment at Resillion US, LLC are contingent upon clear results of a thorough background check.