Technical Baton Rouge

Unitashr; Baton Rouge (LA); On-site; USD 11,000 - 16,000; Part time

Job summary

ITinspired in Baton Rouge offers a Technical Internship lasting about 8-12 weeks. You will work 20 to 30 hours per week, with compensation starting at $10 per hour. The role emphasizes client and co-worker communications, self-management, and strong time-management skills.

Responsibilities include documentation, ticket creation for reported incidents, basic troubleshooting, and supporting desk, network, and IT operations. Travel may be involved; business casual dress is expected.

Qualifications

• Communicate effectively and efficiently to clients and co-workers.
• Be self-managed and self-motivated.
• Possess excellent time management skills.
• Maintain a positive mental attitude and be a part of the solution, not the problem.
• Interact with customers, vendors, and co-workers in a kind and friendly manner.
• Meet deadlines under budget and on time.
• Maintain a neat and tidy working environment.
• Answer phone calls and emails with professionalism and personality.
• Provide excellent customer satisfaction and an effort to make every person a Raving Fan of ITinspired.

Skills

Communication

Self-motivation

Time management

Positive attitude

Customer service

Tools

Ticketing systems

Job description

Internship

Department: Technical

Employment Type: Internship

Location: Baton Rouge

Description

Internship at ITinspired

• Duration is approximately 8-12 weeks.
• Expected to work 20 hours per week minimum, maximum of 30 hours per week.
• The wage begins at $10 per hour for paid internships.

Requirements

• Communicate effectively and efficiently to clients and co-workers.
• Be self-managed and self-motivated.
• Possess excellent time management skills.
• Maintain a positive mental attitude and be a part of the solution, not the problem.
• Interact with customers, vendors, and co-workers in a kind and friendly manner.
• Meet deadlines under budget and on time.
• Maintain a neat and tidy working environment.
• Answer phone calls and emails with professionalism and personality.
• Provide excellent customer satisfaction and an effort to make every person a Raving Fan of ITinspired.

Required Experience

• Basic hardware and software troubleshooting.
• Create documentation and tickets for reported support incidents.
• Basic user account management, password resets, add/delete email accounts.
• Answer incoming phone calls for general company information or technical support.
• Virus and Malware removal.
• Desktop and/or Server Administration.
• Working knowledge and experience with basic networking.

Additional Information

• Work Location: Baton Rouge, LA, and surrounding areas.
• Travel: Some travel might be necessary. Travel expenses are reimbursed.
• Hours of Operation: Weekdays from 8 am to 5 pm.
• Reporting to Work: Report to our office unless dispatched ahead of time.
• Dress Code: Business Casual attire.