Technical Assistant Specialist – Early Childhood Coach

Kaizen Lab Inc.; Baltimore (MD); On-site; USD 60,000 - 85,000; Full time

Job summary

Kaizen Lab Inc. seeks a GOFCC Coach / Technical Assistance Specialist to expand access to high-quality child care by guiding individuals through the licensing journey for Family Child Care (FCC) providers in Maryland.

The role emphasizes hands-on coaching, accountability, and compassionate support from interest to licensure. The specialist works directly with participants to navigate licensing, build sustainable FCC businesses, promote Maryland EXCELS participation, and launch high-quality

Qualifications

• Bachelor’s degree or equivalent combination of education and experience required.
• Completion of 45-hour Child Development course and 45-hour Curriculum required.
• 5 years’ experience in early childhood education and licensing environments.
• Knowledge of Maryland child care delivery system and licensing processes.

Responsibilities

• Provide end-to-end coaching from application to licensure.
• Monitor progress and hold participants to timelines.
• Guide participants in building sustainable Family Child Care businesses.
• Facilitate workshops and trainings in person and virtually.
• Conduct community outreach and info sessions to recruit participants.
• Build relationships with community organizations and partners.
• Represent GOFCC at events, meetings, and community spaces.
• Serve as a liaison with the Office of Child Care.
• Collaborate with community partners and maintain trust-based relationships.
• Travel to participants’ homes for coaching sessions.
• Accurately document work in the MCCRN data system.
• Track progress toward licensure, training, and Maryland EXCELS participation.
• Support newly licensed providers with Maryland EXCELS quality initiatives.

Skills

Verbal & writing skills

Organizational skills

Database skills

Maryland child care system knowledge

Communication with providers

Represent BCCCRC

MS Word/Canva/PowerPoint/Outlook

Independent travel in Baltimore

Education

Bachelor’s degree in Early Childhood Education, Child Development, or related field

OR equivalent combination of education and experience

45-hour Child Development course

45-hour Curriculum (Infant/Toddler, Preschool, or School-Age)

Tools

Microsoft Word

Canva

PowerPoint

Outlook

Job description

POSITION SUMMARY:

The GOFCC Coach / Technical Assistance Specialist plays a critical role in expanding access to high-quality child care by supporting individuals through the entire journey of becoming licensed Family Child Care (FCC) providers.

This position requires a hands-on, relationship-driven coach who can guide participants from interest to licensure with urgency, accountability, and care.

The Technical Assistance Specialist works directly with participants to:

• Navigate the Office of Child Care Family Child Care (FCC) licensing process


• Build sustainable family child care businesses


• Achieve participation in Maryland EXCELS


• Successfully launch and operate high-quality programs

This role is part of the statewide Growing Opportunities for Family Child Care (GOFCC) initiative.

TECHNICAL ASSISTANCE SPECIALIST RESPONSIBILITIES:

• Provide end-to-end coaching from application to licensure


• Monitor progress and hold participants accountable to timelines


• Guide participants in building sustainable Family Child Care businesses


• Facilitate interactive workshops and trainings (both in person and virtual)


• Conduct community outreach and info sessions to recruit participants


• Build relationships with community organizations and partners


• Represent GOFCC at events, meetings, and community spaces


• Serve as a liaison with the Office of Child Care


• Collaborate with community partners


• Maintain strong, trust-based relationships with participants


• Travel to participants’ homes for coaching sessions


• Accurately document work in the MCCRN data system


• Track participant progress toward:
  
  
  
  • Licensure
  
  
  • Training completion
  
  
  • Maryland EXCELS participation
  
  
  
  


• Support newly licensed providers with quality initiatives including Maryland EXCELS

EDUCATION:

• Bachelor’s degree in Early Childhood Education, Child Development, or related field


• OR equivalent combination of education and experience


• Completion of:
  
  
  
  • 45-hour Child Development course
  
  
  • 45-hour Curriculum (Infant/Toddler, Preschool, or School-Age)
  
  
  
  

EXPERIENCE:

• 5 years’ experience in early childhood education program, licensed child care (center and/or family child care), school-age child care, Head Start/Early Head Start, or PreK education setting

SKILLS:

• Strong verbal, writing, and organizational skills.


• Strong database skills.


• Knowledge of Maryland child care delivery system.


• Ability to communicate effectively with child care providers, peers and other professionals.


• Ability to represent BCCCRC as appropriate in the community.


• Knowledge of software operation including Microsoft Word, Canva, PowerPoint and Outlook.


• Ability to work independently and travel throughout Baltimore City.

WORK ENVIRONMENT:

• While normal business hours are \"8:00/9:00 a.m.\" to \"5:00 p.m.\" (depending on time of arrival). this position requires some evening and Saturday hours to facilitate professional development classes. Work hours will be adjusted to maintain a 35-hour work week.

OTHER:

This position requires a personal vehicle, a valid driver’s license, and a current car insurance policy.