Technical Assistant in Media Resources (1FTE, FTC)

Royal College of Art; Monmouth (OR); On-site; USD 32,000 - 41,000; Full time

Job summary

The Royal College of Art is seeking a proactive Technical Assistant in Media Resources for the White City Resource Store, 5 days per week, 09:30–17:30. This fixed-term role (to 20 August 2027) supports students, staff and visitors with access to photographic, video and AV equipment and ensures resources are well maintained and ready for use.

You will also help keep booking systems, deliveries and repairs on track, while contributing to a tidy, safe store environment and coordinating assistance

Qualifications

• Knowledge of photographic, video, sound and AV equipment.
• Experience using electronic booking systems in a loans store or AV environment.
• Strong organisational and IT skills.

Responsibilities

• Manage the loans desk: check in/out, issue and store equipment.
• Keep booking systems and induction materials up to date.
• Assist with deliveries, repairs and stock control.
• Support RCA resource stores when needed (Kensington, Battersea).
• Provide friendly, day‑to‑day assistance to students, staff and visitors.

Skills

Media equipment knowledge

Booking systems experience

IT literacy

Customer service

Tools

Electronic booking systems

Job description

Technical Assistant in Media Resources (1FTE, FTC)

Date advertised

11 September 2026

27 September 2026

School/Area

Education & Student Success

Programme/Department

Technical Services

Required hours

Full Time

Site

White City, London, United Kingdom

Fixed term role to August 2027

Fixed Term to 20 August 2027
Full time – 5 days per week, 09:30–17:30
White City Resource Store

The Royal College of Art is the world’s leading postgraduate university of art and design, and we are looking for a practical, organised and customer-focused Technical Assistant in Media Resources to join our Technical Services Team.

Based at our White City Resource Store, you will play an important role in supporting students, staff and visitors to access the equipment, materials and facilities they need for teaching, learning and research.

This is a varied, hands‑on role at the heart of a busy creative environment. You will run the loans desk, checking, issuing and storing a wide range of equipment, while providing friendly advice and day‑to‑day support on media and audiovisual equipment. From photographic, video and sound recording equipment to projectors, screens and AV playback kit, you will help ensure that our resources are accessible, well maintained and ready for use.

You will also help to keep our equipment booking systems, online information and induction materials up to date, check in deliveries and returned equipment, arrange repairs and supplies, and help maintain a safe, tidy and well‑organised store.

There will be opportunities to support other RCA resource stores, including at Kensington and Battersea, particularly during busy periods and major shows and events. You may also support end‑of‑year show installations and help provide access to local media facilities.

We are looking for someone with good knowledge of photographic, video, sound and AV equipment, together with experience of using electronic booking systems within a loans store, technical or AV environment. You will be highly organised, confident using IT systems and comfortable communicating with a wide range of people.

A flexible and proactive approach is essential. You will be able to work independently, use your initiative to solve day‑to‑day problems and also enjoy being part of a supportive team. Above all, you will bring a positive, user‑focused approach and a willingness to learn.

Experience of working with postgraduate art and design students, an interest in lens‑based work or experience of creating online content would be an advantage, but are not essential.

If you enjoy practical problem‑solving, working with creative technology and helping people make the most of the resources available to them, we would love to hear from you.

Join us and help support the next generation of artists, designers and creative practitioners.

The Royal College of Art (RCA) aims to foster an inclusive culture which promotes equality, values diversity and maintains a working, learning and social environment in which the rights and dignity of all its staff and students and stakeholders are respected.

We recognise the broad range of experiences that a diverse staff and student body brings and how this strengthens our research and enhances our teaching. In order for RCA to remain a world‑leading institution we are committed to promoting equity, diversity and inclusion (EDI) principles throughout all of our processes, from application through to appointment.

Royal College of Art, Kensington Gore, London SW7 2EU

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