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AVP, HR Manager at Brown & Riding Insurance Services
Position Summary:
Assist various Broker teams in meeting the day-to-day technical and clerical needs of the department. Assist in servicing active and expired policy files in accordance with established Brown & Riding values, goals, and procedures.
Essential Functions:
- Meet quality measurement goals by delivering high quality service in servicing assigned clients and accounts. Ensure all file activity meets or exceeds quality procedures regarding accuracy of policies and endorsements.
- Policy Checking (Review policies to ensure they are issued in accordance with what was bound with the carrier)
- Endorsements (Review endorsements for accuracy upon receipt)
- Order Loss Runs from carriers
- Set-up electronic renewal files
- Ensure Surplus Line documents are submitted correctly and on time
- Learn and increase system skills to improve efficiency
Other Responsibilities:
- Perform other work-related duties as assigned
- Work closely with the manager to identify other projects where skills, experience, and knowledge can be utilized
Education, Experience, and Skills Required:
- Exceptional attention to detail, organization, and follow-up skills
- Willingness to help and support others
- Advanced skill level in PC software (Word, Excel, and other required software)
- Flexibility in work schedule as needed
- Ability to manage time effectively with minimal supervision
- Excellent verbal and written communication skills
- Ability to interact with a variety of personality styles
- Physical activities are within normal office expectations (standing, walking, sitting, reaching)
- Normal range of vision, correctible with glasses or contacts; no significant impact from color vision, peripheral vision, or depth perception
- Work environment primarily within an office setting; some daily travel may involve outdoor elements
- Minimal exposure to hazardous materials or environmental risks; protective clothing usually unnecessary
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Paid paternity leave
Paid maternity leave
Student loan assistance
Disability insurance
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