Technical Assistant

Brown & Brown, Inc.; North Carolina; Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health & Wellness Services

Paid Time Off

Job summary

Brown & Brown, Inc. is seeking a Technical Assistant to join a remote North Carolina team.

The role focuses on processing workflow for the Northeast Support Team under supervision of the Business Operations Leader, including clerical tasks and policy servicing inquiries. The position requires a High School Diploma or GED, strong MS Office skills, basic accounting knowledge, and a professional telephone demeanor.

Qualifications

• High School Diploma or GED required.
• Proficient with MS Office Suite.
• Basic accounting knowledge.
• Exceptional telephone demeanor.
• Ability to maintain confidentiality.
• 1–2 years’ experience in a similar position.
• Some licensing or insurance related courses preferred.

Responsibilities

• Correspond with Brokers, Underwriters and Assistants via Teams/email to respond to questions, investigate and resolve issues.
• Provide clerical and administrative support to Operations and Underwriting Teams.
• Assist with policy servicing inquiries including accounting, underwriting and operations.
• Learn and work within the Agency Management System to save documents, emails and correspondence.
• Familiarize with Agency Management System reporting to run and distribute scheduled and ad hoc reports.
• Answer questions about products and services to assist customer service.
• Pursue personal and professional development.

Education

High School Diploma or GED

Associate or Bachelor’s degree in insurance or accounting

Tools

MS Office Suite

Agency Management System

Job description

## Technical AssistantApply: Remote: Remote - North Carolina: Full time: Posted Today: R26\\_0000003662Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Brown & Brown** is seeking a **Technical Assistant** to join our growing team! Under the general supervision of the Business Operations Leader, the Technical Assistant is responsible for processing the workflow of the Northeast Support Team. **How You Will Contribute:** * Correspond with Brokers, Underwriters and Underwriter Assistants via Teams/email to respond to questions, investigate and resolve issues, and follow up on outstanding items.* Provide clerical and administrative support to Operations Team and Underwriting Teams.* Assist with policy servicing inquiries to include accounting, underwriting, and operations.* Learn and work within Agency Management System to save documents, emails, and correspondence.* Become familiar with Agency Management System reporting functionality to include running and distributing scheduled and ad hoc reports.* Answer questions about the organization’s products and services to assist in customer service functions.* Pursue a course of personal and professional development. **Skills & Experience to be Successful:** * Minimum education **requires** a High School Diploma or GED.* Proficient with MS Office Suite.* Basic accounting knowledge.* Exceptional telephone demeanor.* Ability to maintain a high level of confidentiality.* 1 - 2 years’ experience in a similar position. **Preferred:** * Associate or bachelor’s degree in an insurance or accounting related discipline.* Some licensing or insurance related courses.**Pay Range**$22.00 - $22.00 Hourly*The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.***Teammate Benefits & Total Well-Being**We go beyond standard benefits, focusing on the total well-being of our teammates, including:* *Health Benefits*: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance* *Financial Benefits*: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement* *Mental Health & Wellness*: Free Mental Health & Enhanced Advocacy Services* *Beyond Benefits*: Paid Time Off, Holidays, Preferred Partner Discounts and more.*Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.*