Under direction, performs a variety of routine and complex clerical, secretarial, and administrative work; provides customer assistance; provides administrative support; and keeps official records.
SUPERVISION EXERCISED
Exercises no supervision.
Knowledge, Skills, and Abilities:(KSAs are the attributes required to perform a job; generally demonstrated through qualifying experience, education, or training).
- Perform a variety of administrative and support tasks within an assigned department which may include, but is not limited to, receiving the public, answering telephones, scheduling appointments, and data processing.
- Compose letters, memoranda, and reports; proofread reports, forms, and other typed, handwritten, graphic, or photographic information for accuracy, grammar, punctuation, math, and procedural accuracy; edit correspondence accordingly.
- Research technical project specifications and calculate estimated project costs; ensure that all project records and reports are completed and maintained in accordance with departmental standards and procedures.
- Establish and maintain filing systems, control records, and indexes; act as custodian of departmental documents and records.
- Assist in the procurement of departmental materials and supplies in accordance with State and Federal law; assist in the preparation of requests for qualifications, proposals, and bids.
- Assist in annual budget preparation; track invoices and monitor departmental expenditures.
- Prepare and monitor work orders, claim forms, purchase orders, billing statements, and refund statements; coordinate document processing.
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES
- Establish and maintain various computer databases; develop and maintain various office forms and procedures.
- Register staff members for attendance at work-related conferences and training seminars; coordinate travel and hotel arrangements.
- Assist in the preparation of departmental agenda items; prepare special reports and distribute technical information.
- Receive, stamp, and distribute incoming mail; process outgoing mail.
OTHER JOB RELATED DUTIES
Perform related duties and responsibilities as assigned.
Knowledge of
- Pertinent Federal, State, and local laws, codes, and regulations.
- English usage, spelling, vocabulary, grammar, and punctuation.
- Modern office procedures, methods, and computer equipment.
- Basic engineering and construction terminology, procedures, and methods.
- Basic accounting principles and practices.
- Principles of technical letter writing and report preparation.
- Basic mathematical principles.
- Principles and procedures of record keeping.
- Principles and practices used in dealing with the public.
- Safe driving principles and practices.
Skill to
- Operate modern office equipment including computer equipment.
- Operate a motor vehicle safely.
Ability to
- Interpret and apply pertinent Federal, State, and local laws, codes, and regulations.
- Maintain confidential and sensitive information.
- Meet and deal tactfully and effectively with the public.
- Prepare clear and concise written reports on activities and make recommendations regarding effective solutions to problems.
- Develop and prepare an assigned budget and control expenditures.
- Prepare and maintain accurate and complete records.
- Compose correspondence independently.
- Communicate clearly and concisely, both orally and in writing.
- Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
Experience and Training Guidelines:
Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Experience:
Two years of increasingly responsible clerical and/or technical administrative support experience involving engineering, construction, or related industry.
Training:
Equivalent to the completion of the twelfth grade supplemented by specialized secretarial training.
License or Certificate:
Possession of, or ability to obtain, an appropriate valid driver’s license.
Special Requirements:
Essential duties require the following physical skills and work environment:
Ability to work in a standard office environment; ability to travel to different sites and locations; ability to lift 10lbs.