Technical Assistance Manager (Western region)

Acelero Learning; United States; Remote; USD 65,000 - 67,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Accounts

401(k) Match

Disability Insurance

Professional Development

EAP

Wellness Programs

Pet Insurance

Legal Assistance

ID Theft Protection

Employee Discounts

Job summary

Shine Early Learning is seeking a Technical Assistance Manager (Western Region) to lead a team of TA specialists delivering high-quality support to Montana child care providers. The role emphasizes data-informed coaching and cross-functional collaboration with leadership to standardize TA practices.

The position is remote-based in Montana with up to 25% travel. Salary ranges from $65,000 to $67,425 annually, with comprehensive benefits and a commitment to equity and quality improvement in early

Qualifications

• Bachelor’s degree in Early Childhood Development or related field preferred.
• 5 years experience in child care required, Montana strongly preferred.
• 3+ years of center-based leadership and/or 2+ years of technical assistance experience required.
• Experience teaching or providing technical assistance in an ECE classroom/program setting required.
• Experience working with various ECE program types including family and group care.
• Experience developing or participating in Licensing Support or Quality Improvement Action Plans.
• Montana Career Path Level 6+ / PPS III and state trainings/certifications completed.
• Travel locally or long-distance up to 25% of time for meetings.
• Valid driver's license and reliable transportation required.
• Montana residency required.

Responsibilities

• Provide continual professional development for TA Specialists and Content Specialists.
• Use data to inform and improve individual and team performance.
• Develop and manage TA staff delivering provider support at classroom and leadership levels.
• Build an effective team capable of high-quality support and collaboration.
• Collaborate with Project Director/Deputy Director to recruit, hire and onboard TA staff.
• Develop protocols ensuring TA practices are consistently deployed.
• Participate in meetings, events and training as required.

Education

Bachelor’s degree in Early Childhood Development or related field

5 years experience in child care

3+ years of center-based leadership or 2+ years TA experience

ECE teaching/TA experience

Diverse ECE program experience

Licensing/Quality Improvement experience

Montana Career Path Level 6+ / PPS III

Travel up to 25%

Driver's license & reliable transportation

Montana residency

Job description

Are you a strategic leader with a passion for growth, innovation, and transforming the landscape of early childhood education? Shine Early Learning is looking for a dynamic Technical Assistance Manager (Western Region) to drive our mission to eliminate the gaps between young children’s potential and their success in school and life.

Why Acelero?

Our mission is bold: To design and deliver research and evidence-based approaches to eliminate the gaps between young childrenʼs inherent potential and their achievement in school and life. With our partners, we accelerate child and family outcomes that honor all of the aspirations and cultures of the communities we serve.

Our values: Data-Informed Learning; Transparent & Open Communication; Growth Mindset; Championing Equality; Caring Teams &

Communities.

Your Role:

The Technical Assistance (TA) Manager is responsible for supervising a team of specialists to ensure that Technical Assistance is provided with quality and fidelity. SPARK Montana is the state’s regulatory and quality TA services vendor and provides a wide range of services that support child care providers.

SPARK is responsible for implementing support services designed to build innovative and cost-efficient provider practices in order to improve child care program outcomes. Service areas include, but are not limited to, the following: technical assistance and training, communication and collaboration with stakeholders, effectively tracking and documenting technical assistance activities, ensuring compliance with the state’s commitment to Tribal Collaboration, supporting criminal background checks, supporting emergency preparedness, and using data for reporting, management and continuous improvement. Project Goals include: 1) Expanding child care capacity, 2) Retention of child care business, 3) Growth of Quality Programs, 4) Provider education, and 5) Decreased deficiencies and licensing violations.

*This position will serve the following counties - Flathead, Lake, Lincoln, Mineral, Missoula, Ravalli, Sanders, Beaverhead, Broadwater, Deer Lodge, Gallatin, Granite, Jefferson, Lewis and Clark, Madison, Meagher, Park, Powell and Silver Bow*

What You’ll Do:

• Provide continual professional development for each TA Specialist and Content Specialists on the team at a regular frequency, including on-site, in-program support, that ensures continued expertise and consistency among specialists within the team.
• Use data to inform and improve individual and team performance.
• Develop and manage TA Specialists and Content Specialists who deliver customized support to providers with their practices at the classroom level and organizational/leadership level.
• Build an effective team that is capable of delivering high-quality support and collaborating effectively within the team and across the project.
• Collaborate with the Project Director and Deputy Director, recruits,hires and onboards TA Specialists and Content Specialists.
• Collaborate with the Project Director and Deputy Director, to develop protocols and procedures that ensure technical assistance practices are consistently and reliably deployed.
• Participate in assigned meetings, events and training as required.

Supervision

• Supervise assigned department personnel. Includes the following responsibilities, but are not limited to: hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports.
• Educate direct reports on all department and company policies and procedures.
• Meet with assigned staff regularly to identify and resolve problems, manage projects, track goals, and review work processes and procedures.
• Represent team and/or department at meetings, events, and training as required.

What You Bring:

• Bachelor’s degree in Early Childhood Development or related field preferred. Other combinations of education and related experience may also be considered.
• 5 years experience in child care required, experience in Montana strongly preferred.
• 3+ years of center-based leadership experience and/or 2+ years of technical assistance experience required.
• Experience teaching or providing technical assistance in an ECE classroom/program setting required.
• Experience working with a variety of ECE programs types, including at a minimum, both family and group child care settings.
• Experience developing, implementing, and/or participating in other ways in Licensing Support plans or Quality Improvement Action Plans.
• Level 6 or above in the Montana Career Path, PPS III, and completion of all required state trainings and certifications.
• Physical exam and background checks are required for this position.
• Travel required locally or long-distance up to 25% of the time for work-related meetings and functions.
• Must have a valid driver’s license and reliable transportation.
• Montana residency required.

When/Where/How Much:

When: Fall 2026

Where: Remote - Montana with 25% travel. This position will serve the following counties - Flathead, Lake, Lincoln, Mineral, Missoula, Ravalli, Sanders, Beaverhead, Broadwater, Deer Lodge, Gallatin, Granite, Jefferson, Lewis and Clark, Madison, Meagher, Park, Powell and Silver Bow

How Much: This position pays $65,000 - $67,425 annually.

Why You’ll Love Working with Us:

• A meaningful mission that drives real change in the lives of children and families
• A collaborative, inclusive team that values your growth and well-being
• Robust benefits that support your total wellbeing, including:
  • Medical, Dental, and Vision Insurance with multiple plan options to fit your needs
  • Health Savings Account (HSA) with company contributions up to $400/individuals & $800/family annually
  • Flexible Spending Accounts (FSA) for health and dependent care expenses
  • 401(k) Retirement Plan with up to 3% company match
  • Short-Term and Long-Term Disability and Basic Life Insurance
  • Up to $500 per year in Professional Development Reimbursements
  • Employee Assistance Program (EAP) with counseling and mental wellness support
  • Wellness Programs , including virtual fitness, nutrition, and mindfulness classes
  • Pet Insurance , Legal Assistance , ID Theft Protection , and Employee Discount Perks

We are an equal opportunity employer, committed to creating a diverse and healthy workplace.