Technical Assistance Manager (Western region)

Acelero Learning; Montana; Remote; USD 65,000 - 67,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account (HSA)

401(k) with company match

Professional Development Reimburse

Job summary

Shine Early Learning seeks a Technical Assistance Manager (Western Region) to lead a team delivering high-quality TA to child care providers in Montana and surrounding areas. The role emphasizes data-driven improvement, collaboration with state partners, and building strong teams across classrooms and leadership levels.

The position requires significant experience in early childhood, leadership, and technical assistance, with Montana residency preferred.

Qualifications

• Bachelor's degree in Early Childhood Development or related field preferred.
• 5 years experience in child care required, Montana experience preferred.
• 3+ years center-based leadership and/or 2+ years TA experience required.
• ECE classroom teaching or TA experience required.
• Experience with licensing support or quality improvement plans.
• Montana certifications or state trainings completed.

Responsibilities

• Supervise TA Specialists and Content Specialists for quality delivery.
• Provide ongoing professional development on-site and in-program.
• Use data to inform individual and team performance.
• Develop and manage staff delivering classroom and organizational support.
• Collaborate with Project Director/Deputy Director on protocols and procedures.
• Participate in meetings, events and required trainings.
• Oversee recruitment, hiring, onboarding and staff development.

Skills

Leadership experience

Child care experience

Technical assistance

ECE teaching experience

Team development

Data-informed decisions

Communication

Travel readiness

Education

Bachelor's in Early Childhood Development

Job description

Are you a strategic leader with a passion for growth, innovation, and transforming the landscape of early childhood education? Shine Early Learning is looking for a dynamic Technical Assistance Manager (Western Region) to drive our mission to eliminate the gaps between young children's potential and their success in school and life.

Why Acelero?

Our mission is bold: To design and deliver research and evidence-based approaches to eliminate the gaps between young children's inherent potential and their achievement in school and life. With our partners, we accelerate child and family outcomes that honor all of the aspirations and cultures of the communities we serve.

Our values: Data-Informed Learning; Transparent & Open Communication; Growth Mindset; Championing Equality; Caring Teams & Communities.

Your Role

The Technical Assistance (TA) Manager is responsible for supervising a team of specialists to ensure that Technical Assistance is provided with quality and fidelity. SPARK Montana is the state's regulatory and quality TA services vendor and provides a wide range of services that support child care providers.

SPARK is responsible for implementing support services designed to build innovative and cost-efficient provider practices in order to improve child care program outcomes. Service areas include, but are not limited to, the following: technical assistance and training, communication and collaboration with stakeholders, effectively tracking and documenting technical assistance activities, ensuring compliance with the state's commitment to Tribal Collaboration, supporting criminal background checks, supporting emergency preparedness, and using data for reporting, management and continuous improvement. Project Goals include: 1) Expanding child care capacity, 2) Retention of child care business, 3) Growth of Quality Programs, 4) Provider education, and 5) Decreased deficiencies and licensing violations.

*This position will serve the following counties - Flathead, Lake, Lincoln, Mineral, Missoula, Ravalli, Sanders, Beaverhead, Broadwater, Deer Lodge, Gallatin, Granite, Jefferson, Lewis and Clark, Madison, Meagher, Park, Powell and Silver Bow

What You'll Do

• Provide continual professional development for each TA Specialist and Content Specialists on the team at a regular frequency, including on-site, in-program support, that ensures continued expertise and consistency among specialists within the team.
• Use data to inform and improve individual and team performance.
• Develop and manage TA Specialists and Content Specialists who deliver customized support to providers with their practices at the classroom level and organizational/leadership level.
• Build an effective team that is capable of delivering high-quality support and collaborating effectively within the team and across the project.
• Collaborate with the Project Director and Deputy Director, recruits,hires and onboards TA Specialists and Content Specialists.
• Collaborate with the Project Director and Deputy Director, to develop protocols and procedures that ensure technical assistance practices are consistently and reliably deployed.
• Participate in assigned meetings, events and training as required.

Supervision

• Supervise assigned department personnel. Includes the following responsibilities, but are not limited to: hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports.
• Educate direct reports on all department and company policies and procedures.
• Meet with assigned staff regularly to identify and resolve problems, manage projects, track goals, and review work processes and procedures.
• Represent team and/or department at meetings, events, and training as required.

What You Bring

• Bachelor's degree in Early Childhood Development or related field preferred. Other combinations of education and related experience may also be considered.
• 5 years experience in child care required, experience in Montana strongly preferred.
• 3+ years of center-based leadership experience and/or 2+ years of technical assistance experience required.
• Experience teaching or providing technical assistance in an ECE classroom/program setting required.
• Experience working with a variety of ECE programs types, including at a minimum, both family and group child care settings.
• Experience developing, implementing, and/or participating in other ways in Licensing Support plans or Quality Improvement Action Plans.
• Level 6 or above in the Montana Career Path, PPS III, and completion of all required state trainings and certifications.
• Physical exam and background checks are required for this position.
• Travel required locally or long-distance up to 25% of the time for work-related meetings and functions.
• Must have a valid driver's license and reliable transportation.
• Montana residency required.

When/Where/How Much

When: Fall 2026

Where: Remote - Montana with 25% travel. This position will serve the following counties - Flathead, Lake, Lincoln, Mineral, Missoula, Ravalli, Sanders, Beaverhead, Broadwater, Deer Lodge, Gallatin, Granite, Jefferson, Lewis and Clark, Madison, Meagher, Park, Powell and Silver Bow

How Much: This position pays $65,000 - $67,425 annually.

Application closing date : November 13th, 2026

Why You'll Love Working With Us

• A meaningful mission that drives real change in the lives of children and families
• A collaborative, inclusive team that values your growth and well-being
• Robust benefits that support your total wellbeing, including:
  • Medical, Dental, and Vision Insurance with multiple plan options to fit your needs
  • Health Savings Account (HSA) with company contributions up to $400/individuals & $800/family annually
  • Flexible Spending Accounts (FSA) for health and dependent care expenses
  • 401(k) Retirement Plan with up to 3% company match
  • Short-Term and Long-Term Disability and Basic Life Insurance
  • Up to $500 per year in Professional Development Reimbursements
  • Employee Assistance Program (EAP) with counseling and mental wellness support
  • Wellness Programs, including virtual fitness, nutrition, and mindfulness classes
  • Pet Insurance, Legal Assistance, ID Theft Protection, and Employee Discount Perks

We are an equal opportunity employer, committed to creating a diverse and healthy workplace.