Technical Architecture - Technical Architect

Unknown Company; United States; Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Flexible PTO

Life insurance

Pet insurance

401K

Job summary

ECI in the United States seeks a Technical Architect to guide clients from initial engagement through successful implementation. You will qualify solution fit, demonstrate product capabilities, and address technical challenges to ensure alignment with business needs.

The role requires building relationships, designing cloud solutions, and supporting the sales cycle. You will travel up to 25% and collaborate with product, service, and GTM teams to continuously improve offerings.

Qualifications

• BA/BS degree in computer science, business or related field.
• 3+ years’ experience in Technical/Cloud/Solution Architect, Sales Engineering or Systems Engineering.
• Strong written and verbal communication; ability to engage senior technical staff.

Responsibilities

• Establish relationships with clients, partners, and GTM teams to evaluate deals and offer technical guidance.
• Design and build cloud solutions to support client technology platforms.
• Hold discovery meetings to gather and document business requirements during the sales cycle.
• Serve as technical escalation point and expert on ECIs solutions.
• Improve technical skills by attending training sessions and obtaining certifications as requested.
• Collaborate with Product Management, Service, and GTM to improve products and processes.
• Up to 25% travel.
• Perform other duties as assigned.

Skills

Technical Architect

Cloud Solutions

Sales Engineering

Client Engagement

Education

BA/BS degree in Computer Science, Business or related field

Tools

Office 365

Teams

SharePoint

AADDS

Intune

MFA

Conditional Access

Azure Functions

Azure storage

Citrix

Job description

About ECI

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.

Position Overview

As a Technical Architect (TA), you will play a pivotal role in guiding clients through the technical journey, from initial engagement to successful implementation. This position is central to fostering technical trust, building champions within client organizations, and ensuring solutions align seamlessly with their business needs. You will leverage your expertise to qualify solution fit, demonstrate product capabilities, and address technical challenges with precision and confidence.

Position Location

The position can be located NYC/NJ/CT but needs to be in NYC office as needed, hybrid but at least 2 days a week.

Position Responsibilities

• Establish relationships with clients, partners, and GTM teams to evaluate deals, determine business value, and offer technical guidance for customer satisfaction.
• Responsible for designing and building cloud solutions to support client technology platforms.
• Hold discovery meetings to gather and document business requirements during the sales cycle, supporting the implementation team with a detailed solution proposal.
• Serve as technicalescalation point and expert on ECIs solutions.
• Improve technical skills by attending training sessions, group seminars and obtaining certifications as requested.
• Collaborate with Product Management, Service, and GTM to continuously improve products, trainings and company processes.
• Up to 25% travel.
• Performs other duties as assigned.

Position Requirements

• BA/BS degree in computer science, business or related field.
• 3+ years’ experience in a Technical/Cloud/Solution Architect, Sales Engineering or Systems Engineering role.
• Candidates are required to possess strong solutions sales skills and advanced written and verbal communication abilities.
• Must independently build relationships and communicate with senior technical staff inside and outside the organization.
• Ability to collaborate on problem-solving, create proposals/contracts, and manage time efficiently.

Technical Experience

• Thorough understanding and experience of Microsoft Cloud: Office 365, Teams, SharePoint, AADDS, Intune, MFA, Conditional Access, Azure Functions, Azure servers/storage, Copilot.
• Knowledge of networking: Networks, routers, firewalls, switching, circuits, wireless.
• Understanding of Disaster Recovery and Business Continuity concepts.
• Knowledge of Device Endpoint Management and Remote access, Azure, Citrix or other remote virtual desktop solutions.
• Strong technical background combined with a robust ability to articulate technological concepts to all levels within an organization.
• Ability to absorb and retain information quickly.
• Ability to present technical ideas in user-friendly language.
• Highly self-motivated and directed.
• Capable of multitasking in a high pace environment, effectively and efficiently.
• Strong technical problem-solving skills.

Preferred Knowledge and Experience

• Financial Applications.
• AWS Digital Transformation-AIAgents/LLMs/DevOps.
• Technical certifications from Azure, Cisco, Security, etc. a plus.

Working Conditions

• Ability to work in an independent environment with moderate supervision.
• Ability to work under a moderate noise level (i.e. working on an open floor with printers, telephones, and computers).
• Ability to travel for business and work beyond normal business hours when necessary.
• Ability to be flexible and successfully respond to multiple work pressures.
• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.

Culture & Benefits

ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! The range for this role is a maximum of $150,000 annually (depending on experience & location), plus variable with flexible PTO, health benefit eligibility the first of the month, life insurance, pet insurance, 401K and so much more!