Technical and Access Services Project Manager and Process Analyst

Stanford University School of Medicine; Palo Alto (CA); On-site; USD 110,000 - 183,000; Full time

Job summary

Stanford University Libraries in Palo Alto is seeking a full-time Technical and Access Services Project Manager to lead complex projects across multiple departments, aligning with divisional priorities and driving process improvements.

The role requires a Bachelor's degree and about five years of senior project management experience; you will define metrics, report progress, and contribute as a technical advisor on assessment, business analysis, and documentation.

Qualifications

• Bachelor's degree in a related field.
• Five years of related project management experience with size/complexity.
• Strong written and oral communication and cross-functional leadership.

Responsibilities

• Lead and direct projects across multiple disciplines.
• Develop action plans and estimate resources (management, labor, materials, time).
• Facilitate discussions to drive consensus and decisions.
• Develop change management strategies and communications.
• Manage project budgets and risks for portfolios across divisions.

Skills

Written communication

Cross-functional teamwork

Project management

Stakeholder management

Education

Bachelor's degree

Job description

Job Description

Stanford University Libraries is seeking a full-time Technical and Access Services Project Manager to manage divisional and inter-divisional projects and process improvements. The Libraries values are rooted in a commitment of mutual respect, the idea that every member of the staff has something to contribute, and that learning is constant. We seek a team member who is ready to share their skills and perspectives.

About Stanford University Libraries

Stanford University Libraries is a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships. We are constantly building and strengthening our organization, and we recognize striving for excellence is a marathon and not a sprint. We are constantly trying to strike the right pace and admit there are times when we find ourselves at a fast jog. While we hope to always find candidates who fit within our organization, what we truly seek is someone who will add to our culture, our profession as well as the greater academic arena. We are invested in the success of our teams and the individuals who represent Stanford University Libraries.

About Technical And Access Services

The Technical and Access Services division within Stanford University Libraries consists of five departments: Access Services, Acquisitions and Collection Services, Metadata Services, Preservation, and Remote Storage. With both patron-facing and back-office responsibilities, these departments function interdependently and collaborate to ensure access to library resources in a variety of formats and languages. Over 120 staff members acquire, describe, preserve, and provide access to all types of library materials. We work in Palo Alto, Redwood City, Livermore, and remotely across the country.

About The Position

Reporting to the AUL for Technical and Access Services, the Technical and Access Services Project Manager will manage a wide range of complex projects and may manage more than one large project simultaneously.

Projects will involve multiple departments within Technical and Access Services and may include stakeholders from other library divisions. The Project Manager will collaborate with senior management and department leadership to select and define projects that support divisional priorities. Projects include the design and implementation of new or updated services as well as process improvements to enhance divisional impact and effectiveness.

In coordination with others on any given project, develops metrics and KPIs appropriate for tracking and reporting progress.

While most of the position is focused on project leadership, the Project Manager will also be a technical contributor in areas including assessment, business analysis, facilitation, and documentation.

Approved budgeted annual salary not to exceed: $183,098 per annum

Responsibilities

Core Duties

• Perform the full range of project management cycle: initiating, planning, executing, monitoring and controlling, and closing. Independently lead and direct projects requiring high levels of functional integration and involving multiple disciplines to be managed.
• Direct development of an action plan, and estimate requirements for resources, including management, labor, materials, and time required to complete project.
• Facilitate discussions and negotiations to drive recommendation consensus.
• Develop and help execute comprehensive change management strategy and communication plan relative to project scope and stakeholders; orchestrate and lead change management methodologies underlying project success.
• These elements typically delineate the project management involved at this level: charter origination or scope identification and shaping, scope definition; # of disciplines /stakeholders to manage is across-university impact, and city, county constituents; risk-manage, control and report on risk associated with more complicated projects, affecting division or program as it relates to their project portfolio and risk sharing and control is skewed further to the project manager; project complexity involves synthesizing complex technical data and driving decisions; primary university relationship is at the senior associate/administrative dean, faculty and directors level; typical cumulative budget/scope from $250k to $1 million.

Minimum Education

Bachelor's degree in a related field

Minimum Experience

Five years of related experience in management of projects with extensive size/complexity and moderate performance risk, including project planning, scheduling, tracking, and budgeting, or a combination of education and experience.

Knowledge, Skills And Abilities

• Highly effective written and oral communication skills to address a wide variety of audiences.
• Ability to productively assemble, engage, and lead cross-functional teams.
• Demonstrated project management ability to employ integration, scope time management, cost, quality, human resources, communications, risk, and procurement components.
• Ability to balance customer expectations with project reality.
• Demonstrated resilience, diplomacy, influence, relationship building, and problem-solving skills in a variety of situations.
• Keen grasp of interpersonal and impact awareness.
• Depth of knowledge in technical discipline/domain needed to deliver projects.