Technical Analyst

Brooklyn Arts Council; Vienna (VA); Hybrid; USD 100,000 - 122,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Disability Insurance

401(k)

PTO & Holidays

Educational Assistance

Job summary

BRMi is seeking an experienced Technical Analyst to support our Digital team, translating business needs into detailed technical system requirements. You will analyze APIs, data integrations, and multi‑tier applications in a fast‑paced Agile environment.

Based in Vienna, VA with hybrid work, you will collaborate across product, architecture, and QA, contribute to sprint planning, and help troubleshoot production issues while developing clear, maintainable documentation.

Qualifications

• 8+ years of IT experience.
• Experience capturing and documenting technical requirements.
• Experience with APIs and enterprise integrations.
• SOA and microservices understanding.
• XML and JSON data structures knowledge.
• Experience in Agile development.
• SQL querying ability.

Responsibilities

• Collaborate with product owners to translate business needs into technical requirements.
• Identify gaps, dependencies and communicate impacts to product ownership.
• Address non-happy-path scenarios within system requirements.
• Recommend scalable, reusable solution approaches.
• Review documentation and evaluate API test versions to understand functionality.
• Investigate enterprise/vendor APIs for data availability and suitability.
• Map data between interfacing applications and systems.
• Support prioritization of features and epics aligning with delivery strategies.
• Participate in Agile ceremonies and sprint activities.
• Perform testing and validation of applications and services.
• Develop and maintain technical requirements and interface specs.
• Provide system demonstrations to teams and stakeholders.
• Collaborate with partners, QA, architects, and developers throughout the lifecycle.
• Assist with production issue investigation and resolution.

Skills

APIs experience

Agile experience

SQL queries

Analytical skills

Communication skills

Tools

Postman

SoapUI

Job description

Overview

BRMi is seeking an experienced Technical Analyst to support a Digital team developing web, mobile, chat, and voice solutions. This role collaborates with product owners, business analysts, solution architects, developers, and quality assurance teams to translate business needs into detailed technical system requirements.

The Technical Analyst will analyze existing applications, services, APIs, and data integrations to define requirements, identify gaps, support solution development, and troubleshoot production issues. This position requires strong technical analysis skills, hands‑on experience working with APIs and multi‑tier applications, and the ability to operate effectively in a fast‑paced Agile environment.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Employer-Paid Short-Term and Long-Term Disability Insurance
• 401(k)
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance

Salary: 100k-122k

**Hybrid in Vienna, VA**

**An In Person interview will be required for this role**

Responsibilities

• Collaborate with product owners to translate business needs into detailed technical system requirements.
• Proactively identify requirement gaps, technical issues, dependencies, and potential impacts and communicate them to product ownership.
• Ensure alternative, exception, and non-happy-path scenarios are identified and appropriately addressed within system requirements.
• Recommend solutions that consider maintainability, scalability, and opportunities for component reuse.
• Review system documentation and evaluate test versions of applications and APIs to understand existing functionality and identify enhancement opportunities.
• Investigate enterprise and vendor APIs to determine data availability and suitability for intended system capabilities.
• Map data between interfacing applications and systems.
• Assist with developing and prioritizing features and epics to align technical requirements with product delivery strategies.
• Participate in project planning, sprint and release planning, daily stand-ups, demonstrations, retrospectives, backlog refinement, and other Agile ceremonies.
• Perform application and service testing and validation.
• Develop and maintain technical system requirements and supporting documentation, including interface specifications.
• Provide system and solution demonstrations to project teams and business stakeholders.
• Collaborate with business partners, developers, Quality Assurance teams, architects, and other stakeholders throughout the development lifecycle.
• Support the investigation and resolution of production issues.
• Analyze system documentation, database information, application logs, and testing results to determine the root cause of system issues.
• Conduct complex technical analysis across multiple applications, products, and services.
• Manage multiple priorities and deliverables in a fast-paced environment with aggressive timelines.
• Perform other duties as assigned.

Qualifications

• 8+ years of relevant information technology experience.
• Experience capturing and documenting technical requirements for information systems and applications.
• Experience conducting complex technical analysis across multiple products, applications, or systems.
• Experience working with APIs and enterprise or vendor API integrations.
• Working knowledge of service-oriented architecture and microservices.
• Familiarity with multi-tier applications, including presentation/application, services/processing, and data management layers.
• Understanding of data mapping between integrated systems.
• Working knowledge of XML and JSON data structures.
• Understanding of configurable system variables, application error handling, and system behavior.
• Ability to write SQL queries.
• Experience working within Agile development methodologies.
• Experience developing system requirements and technical documentation.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to use system documentation, databases, application logs, and scenario testing to troubleshoot technical issues.
• Excellent written and verbal communication skills with the ability to collaborate with technical teams, business partners, and various levels of leadership.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Experience writing requirements for front-end mobile or web applications preferred.
• Experience writing requirements for back-end services preferred.
• Experience using Postman, SoapUI, or similar tools to test and evaluate APIs preferred.
• Experience within the financial services industry preferred.
• Experience developing requirements for native mobile applications preferred.

**BRMi will not sponsor applicants for work visas for this position.**

**This is a W2 opportunity only**

EOE/Minorities/Females/Vet/Disabled

We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.