Technical Analyst

Scion Technology Staffing; United States; Remote; USD 125,000 - 150,000; Full time

Job summary

Scion Staffing in the United States is seeking an experienced Technical Analyst to support Field Service Management (FSM) platform implementations for utility clients. The role is full-time and remote within the U.S., with domestic and international travel as needed to assure successful deployments.

You will translate business requirements into technical specifications, perform system configuration, integrations, testing, and deployment, and collaborate with project managers, architects, and

Qualifications

• 6–10 years of experience in technical analysis and enterprise technology delivery.
• Hands-on FSM or mobile workforce management implementations.
• Experience integrating FSM with ERP, CRM, GIS, and OMS systems.
• Strong design, configuration, API, middleware, and data mapping skills.

Responsibilities

• Support end-to-end FSM and mobile workforce management implementations for utilities clients.
• Perform system configuration, technical design, integration mapping, and deployment activities.
• Translate requirements into detailed specifications, configurations, and designs.
• Work with APIs, middleware, SQL, and data migrations to enable connectivity.
• Contribute to SIT/UAT, regression testing, and defect resolution.
• Collaborate with PMs, architects, developers, and business stakeholders.

Skills

Technical analysis

Enterprise integrations

API integration

SQL

ETL processes

System configuration

Testing (SIT/UAT)

Tools

Salesforce Field Service

Oracle Field Service

SAP Field Service Management

ServiceMax

IFS

ClickSoftware

Job description

Scion Technology has been engaged to conduct a search for an experienced Technical Analyst for ourclient, a utility risk management consulting firm. This is a full-time position, remote within the United States with domestic and international travel expectations.

POSITION OVERVIEW

We are seeking an experienced, hands-on Technical Analyst to support complex Field Service Management (FSM) platform implementations within the utilities and energy industries. This individual will play a key role in technical design, system configuration, integrations, testing, and deployment of enterprise FSM solutions.

HIGHLIGHTS

• Work on large-scale technology implementations and digital transformation initiatives within the utilities and energy industries.
• Gain exposure to leading FSM platforms, enterprise integrations, and innovative workforce management solutions.
• Partner with experienced technical teams, architects, and industry professionals on complex enterprise projects.

RESPONSIBILITIES

• Support end-to-end implementations of Field Service Management (FSM) and Mobile Workforce Management platforms for enterprise utilities clients.
• Perform hands-on system configuration, technical design, integration mapping, and implementation activities.
• Translate business and functional requirements into detailed technical specifications, system configurations, and solution designs.
• Support integrations between FSM platforms and enterprise systems, including ERP, CRM, GIS, Outage Management Systems (OMS), and other operational technologies.
• Work with APIs, middleware, SQL, relational databases, and data migration processes to support system connectivity and functionality.
• Participate in System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, and defect resolution.
• Troubleshoot technical issues, validate system functionality, and support deployment, go-live, and post-implementation activities.
• Collaborate with Technical Project Managers, Solution Architects, Developers, and business stakeholders to ensure successful project delivery.
• Develop and maintain technical documentation, configuration specifications, integration requirements, and testing artifacts.

QUALIFICATIONS

• 6-10 years of experience in technical analysis, systems implementation, or a comparable enterprise technology delivery role.
• Direct, hands-on implementation experience with Field Service Management (FSM) or Mobile Workforce Management platforms.
• Experience with one or more FSM platforms, such as Salesforce Field Service, Oracle Field Service, SAP Field Service Management, ServiceMax, IFS, or ClickSoftware.
• Utilities, energy, or telecommunications industry experience, or direct experience working for an FSM technology vendor.
• Strong experience with technical design, system configuration, enterprise integrations, and implementation delivery.
• Experience integrating FSM solutions with ERP, CRM, GIS, OMS, or similar enterprise systems.
• Working knowledge of APIs, middleware, SQL, relational databases, data mapping, and ETL processes.
• Experience supporting the full software implementation lifecycle, including requirements, configuration, testing, deployment, and post-go-live support.
• Familiarity with Agile, Scrum, or Waterfall delivery methodologies.

COMPENSATION & BENEFITS

This direct hire position offers a salary range of $125,000-150,000, commensurate with experience. They offer a robust benefits package that includes comprehensive medical, dental, and vision coverage, along with additional perks.

ABOUT OUR FIRM

Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.