Technical Analyst

FastTek Global; Okemos (MI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical and Dental

Vision

PTO

Long Term Disability

Life Insurance

401(k) with 3% match

Employee referral program

Employee recognition culture

Job summary

FastTek Global is seeking a Technical Analyst to support Business Units by resolving issues around Enterprise Applications developed in Java/J2EE. You will act as a liaison between the system and end users, analyzing issues and developing technical solutions, while collaborating with various teams to implement improvements.

The role involves handling software/hardware/OS issues, applying SQL queries for data extraction, and contributing to test case creation to ensure quality delivery.

Qualifications

• Strong in analyzing Java/J2EE applications and resolving problems.
• Experience using AI coding assistants for code generation, debugging, and optimization.
• Proficient at extracting data with SQL queries for analysis, testing and verification of results.
• Familiar with creating and documenting test cases to support development teams.
• Effective communication with internal and external customers.

Responsibilities

• Provide support for software, hardware, and operating system issues, including researching, testing, and communicating potential solutions for clients.
• Propose changes to system impacts and suggest alternatives; may include changes to processes, applications, file layouts, and web services.

Skills

Java/J2EE analysis

AI coding assistants

SQL querying

Testing & test cases

Communication with customers

Tools

Dynatrace

Job description

Summary

The Technical Analyst supports the Business Units by resolving issues around the Business Enterprise Applications that are developed in Java/J2EE technologies. Acting as a liaison between the System and the end-customer, the Technical Analyst understands the system, data, and applications and helps the users and end customers by analyzing the issues and by developing technical solutions.

Primary Job Responsibilities

• Provide support for software, hardware, and operating system issues, including researching, testing, and communicating potential solutions for clients. Should be able to understand the process of escalating issues to the next level of support (other groups within Technology Services) as appropriate as and when needed.
• Propose changes to system impacts and suggest alternatives. This may include changes to current processes, applications, file layouts, and web services.

Must Have Skills

• Should be strong at analyzing Java/J2EE applications and resolving problems.
• Hands-on experience using AI coding assistants (e.g., GitHub Copilot) for code generation, debugging, and optimization.
• Should be well versed with extracting data from databases by creating new, or altering existing, basic to complex SQL queries. The data will be used to analyze issues, when developing solutions, and for testing and verification of results.
• Expected to be familiar with testing processes to create and document test cases to help support the development teams when needed.
• Good communication skills to effectively interact with internal and external customers.

Nice To Have Skills

• Prefer people who can do SQL performance optimization that involves refining SQL queries and database structures to enhance the speed and efficiency of data retrieval and manipulation.
• Experience with incident/support ticketing systems and process workflow.
• Conduct root cause analysis for complex performance issues, using Dynatrace and other diagnostics tools to trace issues to specific components, services, or resource configurations.

Additional Info

At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.

We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!

FastTek Global is financially strong, privately held company that is 100% consultant and client focused.

We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.

Benefits

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!

To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork

Follow us on Twitter: https://twitter.com/fasttekglobal

Follow us on Instagram: https://www.instagram.com/fasttekglobal

Find us on LinkedIn: https://www.linkedin.com/company/fasttek

You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/

AI & Hiring Disclosure

We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.

All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.

If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.

Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.

To learn more or exercise your rights, please contact us at [e-mail].