Technical Advisor II, Knowledge Management

FHI 360; Washington (District of Columbia); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Pension plan

Paid time off

Holiday and sick leave

Job summary

FHI 360 is seeking a senior leader to steer knowledge management, external visibility, and strategic engagement across large, multi-country global health projects. You will shape messaging, oversee dissemination, and ensure quality and donor branding across products and platforms.

The role combines leadership, project management, and advanced writing to translate evidence into compelling communications for donors, governments, and partners.

Qualifications

• 12+ years of global health or international development experience.
• Experience leading development and quality assurance of technical products and external communications.
• Ability to manage multiple priorities and oversee teams or portfolios.

Responsibilities

• Lead knowledge management, external visibility, and dissemination across multi-country projects.
• Develop strategic messaging and high-quality technical products for diverse audiences.
• Plan and execute webinars, conferences, and learning events.
• Provide technical guidance and capacity strengthening to staff and partners.

Skills

Leadership

Project management

Writing

Editing

Social media

Photography

Graphic design

Visual communications

Education

Master's degree or equivalent

Tools

Adobe Creative Suite

Canva

Sprout Social

Muck Rack

Job description

Job Summary

Provides advanced technical leadership for knowledge management, external visibility, and strategic engagement across large, complex, multi-country global health projects in global health security, emergency and outbreak response, HIV, tuberculosis, malaria, polio, maternal, newborn, and child health, and health systems strengthening. Sets strategic direction and oversees systems and approaches that facilitate knowledge sharing, collaboration, and cross-country learning. Leads the development of strategic messaging and high-quality technical products for donor, government, partner, and public audiences to communicate project achievements, innovations, evidence, and impact. Directs the planning and execution of webinars, conference sessions, technical events, and other dissemination activities. Ensures technical accuracy, consistency, and adherence to donor branding and marking requirements and organizational standards across products and platforms. Advises project and organizational leadership on approaches to capture, synthesize, and disseminate evidence, lessons learned, and best practices that strengthen program performance and promote the use of knowledge across projects. Provides technical guidance to staff and consultants and may oversee a technical area, team, or portfolio. Strong leadership, project management, writing and editing skills, attention to detail, and the ability to manage multiple priorities are essential; experience with social media, photography, graphic design, and visual communications is desirable.

Technical Requirements

Provides advanced technical leadership in knowledge management, external visibility, and strategic engagement related to one or more of the following technical areas: global health security; outbreak and emergency response; HIV; tuberculosis; malaria; polio; maternal, newborn and child health and nutrition; and health systems strengthening. Advises senior technical and project leadership on strategies, systems, and approaches for identifying, synthesizing, and communicating evidence, lessons learned, best practices, and innovations.

Project Design Implementation

Leads the design and implementation of knowledge management and external visibility strategies, work plans, and technical components for large, complex, multi-country projects. Oversees processes, tools, and approaches that promote knowledge sharing, collaboration, and cross-country learning across projects and technical areas. Directs the identification, documentation, synthesis, and dissemination of lessons learned, best practices, innovations, evidence, and project achievements. Leads the planning and execution of webinars, learning events, technical exchanges, conference sessions, and other knowledge-sharing and dissemination activities that support project and organizational objectives.

Business Development and Client/Funder Support

Leads or contributes to the design of knowledge management, learning, external visibility, and dissemination components of proposals, budgets, and work plans. Provides technical input and strategic messaging for proposal development, client and funder meetings, presentations, and reports. Maintains collaborative relationships with donor and client organizations, relevant government agencies, bilateral organizations, and NGOs.

Capacity Strengthening

Develops and implements activities to strengthen the knowledge management, technical communications, and external visibility capacity of country office staff and implementing partners. Provides technical guidance, coaching, and tools to support consistent quality and effective knowledge sharing across countries and projects.

Staff Leadership and Training

May supervise team members, consultants, or other technical contributors; assigns work, monitors progress and quality, and supports professional development. Develops and implements training, guidance, and competency-strengthening activities and identifies strategies to address capacity gaps.

Project/Program Reporting

Leads the development and quality review of digital and visual knowledge products, including social media content, photography, data visualization, graphic design, video, and multimedia materials, as needed. Synthesizes complex technical information and evidence from multiple sources into concise, strategic, audience-appropriate products for donors, partners, government stakeholders, project teams, and public audiences.

Quality Assurance

Proactively identifies risks or challenges affecting deliverable quality, timeliness, or compliance and develops mitigation plans. Reviews and evaluates the effectiveness of knowledge management, dissemination, and external visibility approaches and recommends enhancements to systems and procedures.

Applied Knowledge & Skills

Demonstrated expertise in synthesizing complex technical information, evidence, and lessons learned into clear, strategic, actionable messages and products tailored for technical, donor, program, government, partner, and public audiences. Knowledge of donor branding and marking requirements, organizational style standards, and quality assurance and clearance processes for technical and public-facing products. Strong leadership, project management, analytical, problem-solving, negotiation, and relationship-management skills. Excellent writing, editing, storytelling, content and message development, and verbal communication skills. Must be able to read, write, and speak fluent English. Proficiency in French is desired; proficiency in other languages is a plus.

Education

** Master's Degree or its International Equivalent in Knowledge/Information Services, Communications, Education, Public Health, International Development, Social Sciences, or a related field. Project Management certification preferred.

Experience

** Typically requires 12+ years of relevant experience in global health, international development, knowledge management, technical communications, organizational learning, or a related field. Demonstrated experience providing technical leadership for large, complex, multi-country projects or programs. Demonstrated experience leading the development and quality assurance of technical products, strategic messaging, knowledge-sharing activities, and external communications for donor, government, partner, or public audiences. Experience leading or contributing to business development efforts, including proposal design, writing, budgeting, or work planning. Relevant publications, presentations, reports, campaigns, tools, or multimedia products. Prior work experience in a non-governmental organization, government agency, or similar international development organization.

Typical Physical Demands

Typical office environment. Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard. Ability to sit and stand for extended periods of time. Ability to lift/move up to 5 lbs.

Technology to be Used

Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment. Proficiency in Adobe Creative Suite, Canva, Sprout Social, Muck Rack, or other creative software/applications a plus.

Travel Requirements

10% - 25%

US Based Hiring Salary Range

• 120,000-160,000 annual USD

Benefits and Compensation

• FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account.
• All US-based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year.
• Paid time off is reduced pro rata for employees working less than a full-time schedule.

Equal Opportunity Employer

FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Safeguarding

FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct.

Screening and Background Checks

All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks. FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Contact Information

If you have questions or concerns about correspondence from us, please email [e-mail].

Additional Information

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Application Policy

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process.

Duplicate Equal Opportunity Statements

FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Duplicate Safeguarding Statements

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.