Technical Advisor – Design & Development

Delta Air Lines; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

An established industry player is seeking a Technical Advisor to enhance operational efficiency through systems management and training content development. This role combines technical expertise with a focus on process optimization, ensuring seamless integration of technologies within flight operations. The successful candidate will collaborate with various stakeholders to create effective training materials and improve operational workflows. Join a dynamic team where your contributions will significantly impact the future of aviation services, and enjoy a range of benefits that support your career growth and personal well-being.

Benefits

Space Available Personal Travel

Medical, Dental and Vision Plans

Profit Sharing

401(k) match

Qualifications

• Strong data analysis skills and experience with aviation systems.
• Ability to develop training content and instructional materials.

Responsibilities

• Facilitate system access for flight operations personnel.
• Analyze and refine operational processes for efficiency.

Skills

Data Analysis

Interpersonal Skills

Strategic Thinking

Agile Methodologies

Windows Troubleshooting

Education

High School Diploma or GED

Tools

Office365 Applications

Smartsheet

Adobe FrameMaker

Job description

Technical Advisor – Design & Development

Technical Advisor – Design & Development

1 day ago Be among the first 25 applicants

Ref #: 28407

How you'll help us Keep Climbing (overview & key responsibilities)

United States, Georgia, Atlanta

Delta Professional Services

06-May-2025

Ref #: 28407

How you'll help us Keep Climbing (overview & key responsibilities)

Delta Professional Services (DPS) is seeking an experienced Part 121 Pilot with a strong technical background to serve as a FOS – Technical Advisor – Design & Development. This role combines operational expertise with a focus on systems management, process optimization, and training content development to enhance efficiency and support the DPS operation.

Key Responsibilities

• Systems Access & Integration:
• Facilitate system access for flight operations personnel.
• Oversee external technologies that interface with operational systems, ensuring seamless integration.
• Builds and maintains effective business partnerships with other Flight Ops business units, Delta Line Maintenance, Delta IT, OCC, MCC, and related vendors.
• Collaborates with the DPS PM, EFB Application team and Tech Pilots to test, troubleshoot, and support iPad EFB Applications
• Process Optimization & Synergy:
• Analyze and refine operational processes to enhance efficiency across flight operations workflows.
• Collaborate with stakeholders to create synergies between technology, training, and operational procedures.
• Develop and implement best practices for system utilization and process improvement.
  
  

Training Content Development

• Create training videos and instructional materials to support DPS operations on system usage, external technologies, and operational enhancements.
• Lead knowledge-sharing initiatives, ensuring DPS flight operations personnel are proficient in using technology to improve flight operations.
• Provide technical guidance and support for new system rollouts affecting flight crews.
  
  

Benefits and Perks to Help You Keep Climbing

• Space Available Personal Travel to include eligible dependents
• Medical, Dental and Vision Plans available
• Profit Sharing
• 401(k) match (following one year of service)
  
  

What You Need To Succeed (minimum Qualifications)

• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces a diverse set of people, thinking and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
• Commercial/Airline Transport Pilot, Flight Engineer, Certified Ground/Flight Instructor certificates or military equivalents
• Strong data analysis skills are required.
• Excellent interpersonal and relationship building skills; ability to seek input, understand, and ask the right questions to drive the right solution for the enterprise.
• Ability to think strategically to align tactical projects and initiatives with Delta's long-term goals.
• Familiarity with Agile methodologies is preferred.
• Experience in creating, developing, and maintaining solutions in Office365 applications such as Excel, Power BI, Teams, PowerApps, Access, Project, SharePoint etc. is highly desirable.
• Experience in developing and maintaining solutions in Smartsheet is highly desirable.
• Confidence in installing and troubleshooting Windows hardware and software.
• Previous aviation experience a plus.
• Must be flexible and highly receptive of evolving work procedures and duties.
• Extensive experience with aviation systems, external technologies, and process improvement.
• Proven ability to develop and deliver training content, including video-based instructional materials.
• Strong analytical skills with experience in systems access management and operational integration.
  
  

What Will Give You a Competitive Edge (preferred Qualifications)

• Candidate for this position should have at minimum a high school diploma/GED
• Commercial/Airline Transport Pilot, Flight Engineer, Certified Ground/Flight Instructor certificates or military equivalents
• Knowledge of Federal Aviation Regulations (FARs) and associated guidance material
• Experience with content management systems (CMS)
• Basic or intermediate skill in Adobe FrameMaker or similar authoring platform
  
  

< Go back

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Art/Creative, Design, and Marketing

• Industries

  Airlines and Aviation

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