Technical Account Specialist - Industrial Solutions

Applied Industrial Technologies; Watertown (SD); On-site; USD 55,000 - 75,000; Full time

Job summary

Applied Industrial Technologies is seeking an Account Specialist in Watertown, SD to plan, implement, and execute target industry marketing programs. You will call on engineers, maintenance and purchasing teams using a consultative selling approach to learn about customers' applications and needs.

The role emphasizes developing new business, growing repeat business, and managing a sales territory with a focus on value through product knowledge and customer collaboration.

Qualifications

• Equivalent to bachelor's degree in business, sales or marketing related fields.
• 3 to 5 years' industry related work experience.
• Proven experience in developing new business, building repeat business, and managing a sales territory.
• Relationship-building skills at all levels with customers and prospect organizations.
• Hands-on product demonstrations for customers and prospects; mechanical aptitude.
• Valid driver's license and satisfactory driving record are essential.

Responsibilities

• Perform a day to day review and processing of requisitions as assigned.
• Perform data order entry into AIT's and customer's systems to obtain quotes, issue purchase orders, and maintain the blanket purchase orders for the relevant business.
• Evaluate and resolve changes in part numbers through MSSR function, manufacturers or changes to fit, form, and function.
• Work with customer personnel to obtain approval of changes prior to material receipt.
• Notify customer of items that are obsolete or discontinued.
• Continually identify duplicate stock codes or product.
• Maintain lead times for those items on the look ahead.
• Work with service centers to collect information on weekly backlog and past due reports.
• Work with service centers and customers to expedite orders.
• Provide product sourcing assistance and continually pursue products within our scope of supply.
• Address specific problems as they relate to notifications.
• Work directly with warehouse personnel and service centers to resolve receiving issues
• Resolve, monitor, and track all product warranty issues with the service center.
• Track cost savings achieved by Applied and documented value add to our customers.

Skills

Consultative selling

Relationship-building

Sales experience

Product demonstrations

Education

Bachelor's degree in business, sales or marketing

Job description

Applied Industrial Technologies is seeking an Account Specialist in Watertown, SD to plan, implement, and execute target industry marketing programs. You will call on engineers, maintenance and purchasing teams using a consultative selling approach to learn about customers' applications and needs.

The role emphasizes developing new business, growing repeat business, and managing a sales territory with a focus on value through product knowledge and customer collaboration.