Technical Account Manager - FA&D - Remote

ANSYS; Exton (Chester County); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Technical Account Manager to foster relationships with clients and align innovative solutions with their needs. In this role, you'll collaborate with various teams to ensure customer success and promote product adoption. If you thrive in a dynamic environment and possess strong problem-solving skills, this opportunity will allow you to make a significant impact while working with cutting-edge technology. Join a company that values diversity and innovation, and take your career to the next level.

Qualifications

• 8+ years of experience in engineering or related fields.
• Strong understanding of Ansys products and customer applications.

Responsibilities

• Establish long-term relationships with assigned accounts.
• Map customer requirements to Ansys solutions and oversee technical support.

Skills

Problem-solving

Communication

Organizational skills

Technical expertise in CAE/CAD/EDA/PLM tools

Customer relationship management

Education

Bachelor's in Engineering

Master's in Engineering

PhD in Engineering

Tools

Ansys software

CAE tools

CAD tools

EDA tools

PLM tools

Job description

Requisition #:

16336

Our Mission: Powering Innovation That Drives Human Advancement

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For over 50 years, Ansys software has enabled innovators across industries to push boundaries through the predictive power of simulation. From sustainable transportation to advanced semiconductors, satellite systems to life-saving medical devices, the next leaps in human advancement will be powered by Ansys.

Innovate With Ansys, Power Your Career.

Summary / Role Purpose

The Technical Account Manager (TAM) acts as a true partner to our customers by understanding their needs, goals, and challenges, and delivering an outstanding experience. The TAM collaborates closely with the Enterprise Account Manager (EAM) to identify growth opportunities, plan technical activities, and coordinate with presales, support, consulting, training, and development teams.

***This role is not available for sponsorship***

Key Duties and Responsibilities

• Establish long-term relationships with assigned accounts, aligning Ansys solutions with key business initiatives; serve as the customer's single point of contact for all technical activities.
• Work with the EAM to identify strategic technical activities to achieve sales goals, coordinating resources across teams.
• Map customer technical requirements to Ansys solutions, providing expertise in relevant industry segments.
• Leverage technical resources to expand Ansys footprint, identify opportunities to displace competitors, and promote product adoption globally.
• Oversee technical support activities, ensuring quality and follow-up, and coordinate with development for defect resolution and enhancements.
• Support marketing strategies to promote technology deployment and adoption.
• Participate in product enhancement discussions and competitive positioning.
• Lead opportunity qualification and technical campaigns, advising on market sizing.
• Drive account-based marketing strategies and technology deployment, including partner solutions.

Minimum Education/Certification and Experience

• Bachelor's, Master's, or PhD in Mechanical, Aerospace, Electrical Engineering, or related field.
• Minimum years of professional experience: BS+8, MS+6, PhD+3.
• Experience with relevant Ansys software or other CAE, CAD, EDA, PLM tools.
• Understanding of Ansys products and their application in customer segments.
• Strong problem-solving, communication, and organizational skills; fluent in English.
• Ability to travel domestically up to 25% of the time.

Preferred Qualifications and Skills

• Higher education and experience: BS+12, MS+10, PhD+7.
• Four years in application engineering, customer support, or consulting roles.
• Ability to interact effectively with senior management and C-level executives.
• Travel availability up to 50% domestically.
• Experience in Aerospace and Defense industries and familiarity with gas turbine design processes.

Our Values and Culture

At Ansys, we believe in creating a workplace that supports diversity and inclusion, grounded in our core values of adaptability, courage, generosity, and authenticity. We are committed to innovation, customer success, integrity, and employee development. Join us to be part of a team that is transforming the future through technology and collaboration.

Why Join Ansys?

We offer a stimulating environment, opportunities for growth, and the chance to work with leading companies worldwide. Our culture emphasizes respect, autonomy, and ethics, fostering innovation and excellence. Discover your potential and make an impact with Ansys.

Additional Information

We are an S&P 500 company, recognized for our responsible practices and workplace excellence. For more details, visit www.ansys.com. We are an Equal Opportunity Employer and value diversity in our workforce.

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