Technical Account Manager – Bessemer, AL

Swanson Industries, Inc.; Bessemer (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Matching 401k

Paid vacation

Job summary

Swanson Industries, Inc. seeks a Technical Account Manager to develop, maintain, and assess strategic accounts in the Bessemer, AL area. You will provide technical support, build favorable client relationships, and drive equipment and service sales.

Location is on-site in Bessemer, AL, with responsibilities including reviewing bids, coordinating orders, and ensuring timely deliveries. Strong communication and ERP proficiency are essential to success in this role.

Qualifications

• High school diploma is required; a Bachelor's degree in Business or related field is preferred.
• Extensive background in outside sales, preferably with underground longwall mine experience or related maintenance experience.
• Able to work with minimal supervision and as part of a team.
• Proficient computer skills, including Excel, Word, drawing reading skills and ERP system.

Responsibilities

• Recommends and sells equipment and repair services based on hydraulic equipment knowledge and customer needs.
• Reviews and submits bid specifications and quotations to customers for review and approval.
• Processes orders and tracks delivery schedules to meet project deadlines and customer requirements.
• Analyzes hydraulic component applications and suggests improvements for reliability and efficiency.
• Evaluates customer specs for accuracy and opportunities to improve pricing or service.

Skills

Outside sales

Customer communication

Team collaboration

Deadline adherence

Education

High school diploma

Bachelor's degree in Business or related field

Tools

Excel

Word

ERP system

Basic drawing reading

Job description

Technical Account Manager – Bessemer, AL

Develop, maintain, and assess strategic accounts, provide technical support and build favorable relationships with key clients.

Job Summary

Location: Bessemer, AL

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Recommends and sells equipment and repair services utilizing knowledge of hydraulic equipment operations and customer needs.
• Reviews and submits bid specifications and quotations to customer for review and approval.
• Submits orders for product and follows up on order to verify material list accuracy and that delivery schedules meet project deadlines and customer needs and/or commitments.
• Analyzes application and use of hydraulic components in systems and recommends improvements to reliability and efficiency.
• Reviews existing customer specifications for accuracy and opportunity to provide them with a selling advantage and/or an advantage to their bottom line via provision of superior products, price and/or service.
• Demonstrates and explains use of installed equipment and production processes.
• Arranges for installation and test-operation of machinery/products and recommends solutions to product-related problems.
• Contacts current and potential customers, visits establishments to evaluate needs, and promotes sale of products and services.
• Enhances professional growth and development through participation in educational programs, current literature, meetings, workshops, etc.
• Perform related duties as assigned by Operation Manager.
• Maintain compliance with all company policies and procedures.

Qualifications

• Must have a high school diploma, a bachelor's degree in Business or related field preferred.
• Must have extensive background in outside sales calling on underground longwall mines or extensive operational/maintenance experience in an underground longwall mine.
• Performs work under minimal supervision.
• Ability to work as part of a team.
• Ability to effectively communicate with internal and external customers.
• Proven ability to meet deadlines and follow directions.
• Proficient computer skills, including Microsoft Excel, Word, basic drawing reading skills and ERP system.

PHYSICAL REQUIREMENTS

• Ability to safely and successfully perform the essential job duties consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Ability to work safely and adhere to the Swanson Safety System in dailyjob duties.

Benefits

Full-time position

Benefits-eligible: medical, dental, vision, matching 401k, paid vacation, etc.

Swanson Industries, Inc. is a global leader in engineered hydraulics, providing hydraulic cylinder manufacturing, remanufacturing, and repair services for the mining and mobile industries. We are poised for continuous growth as we expand our global presence. For more information, visit www.swansonindustries.com!

Keywords: Sales

At Swanson, we appreciate your expertise and it shows. We provide employees with:

• Benefits
• Competitive Wages
• Training and Development
• Matching 401k
• Paid Time Off
• Attendance Incentives
• Safe Work Environment