Technical Account Manager

CRB Workforce; Denver (CO); On-site; USD 98,000 - 208,000; Full time

Job summary

A leading company is seeking an IT Technical Account Manager in Denver, CO. The role involves maintaining and growing client accounts through strategic IT consultations and recommendations. Ideal candidates will have prior MSP experience, strong communication skills, and relevant certifications. This position offers a competitive salary range reflecting the mid-senior level responsibilities.

Qualifications

• Prior experience in a Managed Services Provider (MSP) environment is required.
• Experience in IT consulting or technical sales within an MSP.
• Strong understanding of Microsoft enterprise platforms.

Responsibilities

• Conduct quarterly technical consultations with clients.
• Provide IT strategy recommendations and build technology roadmaps.
• Lead client meetings to support account growth.

Skills

Client-facing skills

Communication skills

Technical consulting

Collaboration skills

Education

Certifications (Net+, Microsoft, Cloud, Firewall)

Job description

4 days ago Be among the first 25 applicants

We are currently looking for an IT Technical Account Manager (TAM). We have 1 open position. Please apply and we can discuss!

Type: Contract to Hire

Sponsorship Available: No - Must be US Citizen or Permanent Resident.

Most Important:

• Prior experience working in a Managed Services Provider (MSP) environment is required
• This is a technical consulting role (commonly referred to as vCIO)
• Strong understanding of Microsoft enterprise platforms and general IT infrastructure is required
• Must be confident, client-facing, and able to clearly explain technical solutions in business terms
• Primary focus is on maintaining and growing client accounts by understanding their business, aligning technology to their needs, and earning trust through ongoing consultation
• Excellent communication skills are critical — will be the key liaison between clients and the technical team

Qualifications:

• Experience in IT consulting, IT project engineering, helpdesk or IT team management, or technical sales within an MSP
• Ability to build technology roadmaps, review environments, and recommend infrastructure and security improvements
• Must be able to deliver clear technical recommendations based on the client’s business and regulatory needs
• Strong collaboration skills to work with engineers, project managers, and account teams
• Certifications (Net+, Microsoft, Cloud, Firewall) and experience with Security Solutions are a strong plus
• Strategic mindset, capable of long-term account planning, identifying growth opportunities, and managing multiple client relationships effectively

Responsibilities:

• Conduct quarterly, high-level technical consultations with assigned clients
• Provide IT strategy recommendations and assist in building long-term technology roadmaps
• Work cross-functionally with internal teams to support delivery and execution of services
• Design scopes of work for infrastructure upgrades, implementations, and managed services
• Lead client meetings and strategic sessions to support client satisfaction and account growth
• Act as a trusted advisor by maintaining strong, proactive client relationships and staying attuned to their evolving needs
• Provide coaching and direction to IT engineers supporting various accounts
• Maintain a deep understanding of market trends, vertical-specific compliance, and IT standards
• Stay current on new technologies and continuously expand IT industry knowledge

If the above seems like a fit, then apply!!

CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Sales and Business Development

• Industries

  Information Services

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