Technical Account Lead — AdTech & Data Solutions

DELVE; Colorado; Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k) match

PTO

Parental leave

Wellness program

Office in Louisville

Job summary

Delve Deeper in Louisville, CO, is seeking a Technical Account Manager to translate advertising technology into measurable value for brand and agency clients. You will work with GMP tools, guide platform adoption, and drive customer success.

Join a hybrid team with in-office Tuesdays–Thursdays and remote Mondays/Fridays, collaborating across technical and non-technical stakeholders while growing the Delve Deeper technology stack.

Qualifications

• 5+ years experience with client-facing responsibilities.
• 3–5 years implementing or using Google Marketing Platform tools (DV360, SA360, CM360, GA).
• 3–5 years of experience in the media/digital marketing/technology industry.
• Platform certifications are preferred (Display & Video 360, Campaign Manager 360, Search Ads 360, Amazon DSP).
• Excellent storytelling, presentation, and communication skills.
• Excellent verbal and written communication in English.
• Ability to work with both technical and non-technical teams to develop solutions.
• Ability to build relationships and conduct efficient business communication with clients.
• Experience in managing multiple stakeholders and projects.
• Experience in data analysis, web analytics, media insights.
• Experience with Adform, Amazon DSP, The Trade Desk, Liveramp, Google Ads, etc.
• Tech-savvy, analytical, and well-organized.

Responsibilities

• Serve as SME across partner platforms (DV360, CM360, SA360, Amazon DSP, TTD, and other emerging tech) to guide clients on architecture, feature adoption, and performance optimization.
• Drive end-to-end client onboarding and account transitions, overseeing license seat creation, billing enablement, initial platform configuration, and go-live.
• Diagnose and resolve complex technical blockers, liaising between clients, internal teams, and platform vendor support.
• Partner with Partner Managers on QBRs and strategic account planning to uncover commercial opportunities for Delve’s technology stack.
• Develop tailored implementation playbooks, solution guides, and interactive training sessions to upsell and upskill clients.
• Track platform updates, product roadmaps, and beta features to communicate opportunities and best practices.
• Monitor account health and usage metrics to identify churn risks and ensure value realization.
• Mentor interns and junior technical specialists on platform mechanics and client communication best practices.
• Organize and maintain internal knowledge bases and vendor documentation for efficiency.

Skills

Client-facing

DV360/SA360/CM360

GA

Media/Digital

Platform Certifications

Communication

English Proficiency

Cross-functional

Relationship Building

Stakeholder Mgmt

Data Analysis

Advertising Platforms

Tech-savvy

Tools

DV360/SA360/CM360

GA

Amazon DSP

Job description

Delve Deeper in Louisville, CO, is seeking a Technical Account Manager to translate advertising technology into measurable value for brand and agency clients. You will work with GMP tools, guide platform adoption, and drive customer success.

Join a hybrid team with in-office Tuesdays–Thursdays and remote Mondays/Fridays, collaborating across technical and non-technical stakeholders while growing the Delve Deeper technology stack.