Tech Writer: Create Impactful API & Developer Docs

PVH (Tommy Hilfiger/Calvin Klein); Menlo Park (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

Topsort in the United States is seeking a motivated Technical Writer to turn complex concepts into clear, developer-friendly documentation. You’ll work with our Engineering and Product teams to document APIs, guides, and onboarding materials, helping both internal and external users.

You should have a knack for storytelling, strong attention to detail, and experience with Markdown, Git/GitHub, and CMS tools.

Qualifications

• Bachelor's degree in Computer Science, Engineering or another STEM-related field.
• 2+ years of experience as a Technical Writer supporting software products, APIs, developer platforms, or enterprise SaaS.
• Excellent written communication skills with the ability to explain complex technical concepts in a simple, structured, and engaging way.
• Comfortable reading technical documentation, APIs, JSON, and working closely with engineers to understand how products work.
• Strong attention to detail and ability to maintain accuracy across a rapidly evolving product.
• Experience using Markdown, Git, GitHub, CMS platforms, Notion, Confluence, or similar tools.
• Highly organized with the ability to manage multiple documentation projects simultaneously.

Responsibilities

• Craft Engaging Documentation - Develop, refine, and maintain user guides, API documentation, and onboarding materials that make complex ideas easy to grasp.
• Turn complex technical concepts into clear, engaging, and intuitive documentation for developers, customers, and internal teams.
• Partner closely with Engineering, Product, and Solutions teams to deeply understand new features and translate them into high-quality documentation.
• Build and maintain documentation that evolves alongside the product, ensuring accuracy as features and APIs change.
• Improve the overall developer experience by identifying documentation gaps, collecting user feedback, and continuously refining content.
• Establish documentation standards, templates, and best practices that scale with the company.
• Use visuals, diagrams, code examples, and modern documentation techniques to make technical concepts easier to understand.

Skills

Technical writing

API documentation

Developer documentation

Collaboration

Project management

Education

Bachelor's degree in Computer Science, Engineering or another STEM-related field

Tools

Markdown

Git

GitHub

CMS platforms

Notion

Confluence

Job description

Topsort in the United States is seeking a motivated Technical Writer to turn complex concepts into clear, developer-friendly documentation. You’ll work with our Engineering and Product teams to document APIs, guides, and onboarding materials, helping both internal and external users.

You should have a knack for storytelling, strong attention to detail, and experience with Markdown, Git/GitHub, and CMS tools.