Tech Transition & Service Delivery Lead

Spectraforce Technologies; Detroit (MI); On-site; USD 110,000 - 150,000; Full time

Job summary

Spectraforce Technologies in Detroit, Michigan, is seeking an IT Service Delivery Manager for a 9+ month engagement. The role is primarily onsite at Henry Ford Health / St.

John Hospital, with limited remote flexibility, and involves leading the technology transition tied to a joint venture/divestiture initiative. The position requires coordinating service delivery, asset migrations, and executive-level stakeholder engagement to ensure successful separation and integration of services and

Qualifications

• Minimum of 3 years of experience in Service Delivery Management, Project Management, Technology Operations, or a related field.
• Experience leading complex technology transition, migration, transformation, or operational initiatives.
• Strong stakeholder management and relationship-building skills.
• Experience partnering directly with leadership and executive stakeholders.
• Excellent communication, facilitation, organizational, and problem-solving skills.
• Ability to manage competing priorities in a fast-paced, evolving environment.
• Experience developing and maintaining project plans, timelines, and reporting metrics.
• Ability to work primarily onsite in Detroit, Michigan.

Responsibilities

• Lead technology transition and divestiture initiatives between client and Henry Ford Health.
• Serve as the primary representative for Ascension Technologies in meetings and communications with leadership and key stakeholders.
• Develop, maintain, and execute project plans supporting the migration of devices, services, and technology assets.
• Drive service transition activities to ensure successful completion of separation and integration objectives.
• Coordinate and provide oversight of onsite technical resources supporting transition efforts.
• Manage asset tracking and device migration activities throughout the transition lifecycle.
• Monitor project milestones, risks, dependencies, and deliverables while providing regular updates to leadership and stakeholders.
• Facilitate collaboration across technology teams, operational leaders, and partner organizations.
• Identify opportunities to accelerate timelines and improve service delivery outcomes.
• Support governance, reporting, and change management activities throughout the transition.
• Ensure service delivery aligns with organizational objectives, timelines, and operational requirements.

Skills

Stakeholder Management

Executive Communication

Relationship Building

Service Delivery Management

Project Planning & Execution

Technology Transition Management

Mergers, Acquisitions & Divestiture

ServiceNow

Asset Management

Cross-Functional Leadership

Education

Bachelor's degree or equivalent in related field

Tools

ServiceNow ITSM

Job description

Spectraforce Technologies in Detroit, Michigan, is seeking an IT Service Delivery Manager for a 9+ month engagement. The role is primarily onsite at Henry Ford Health / St.

John Hospital, with limited remote flexibility, and involves leading the technology transition tied to a joint venture/divestiture initiative. The position requires coordinating service delivery, asset migrations, and executive-level stakeholder engagement to ensure successful separation and integration of services and