Summer 2027 Technical Support Internship

Elire; Minneapolis (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid internship

Job summary

Elire, a Minneapolis-based business and IT consulting firm, invites applications for a Summer 2027 Technical Support Internship to join the Operations team. You will gain hands-on experience across help desk, configurations, networks, and desktop IT tasks.

Workload is up to 40 hours per week and paid, with opportunities to support employees, consultants, and internal departments. The role emphasizes teamwork, independence, and exposure to Microsoft 365, SaaS platforms, and IT operations.

Qualifications

• Pursuing degree in IT-related field.
• Proficiency with Word, Excel and PowerPoint.
• Excellent verbal and written English.

Responsibilities

• Understand and set up employee laptops and software needs.
• Support Microsoft technologies: Entra ID, Intune, Exchange Online, SharePoint, Teams.
• Assist with Salesforce and other SaaS platforms used by the org.
• Help with and track IT assets.
• Onboarding/offboarding IT needs and provide end-user desktop support.
• Monitor cloud-based systems and act as the point person for support tickets.

Skills

Strong communication

Organizational skills

Analytical skills

Cultural sensitivity

English proficiency

Education

Pursuing IT degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Elire is currently in search of a Summer 2027 Technical Support Internship to join our Operations team during the Summer of 2027. The individual in this role will assist in help desk/technical support situations, i.e. configurations, networks, systems, hardware and other IT tasks critical to Elire. Come be part of a fast-paced team atmosphere where you will be exposed to technical support projects and initiatives within a software and management consulting organization.

Role Overview

• Position is based at Elire's Minneapolis office
• Individual will work independently as well as in a team setting
• Individual provides support to employees, consultants, and all internal departments
• Internship can be for up to 40 hours per week and is paid

As a Tech Support Intern your responsibilities will include, but not limited to

• Understand and set up employee laptops including understanding employee software needs
• Support the Administrator in Microsoft technologies, including Entra ID, Intune, Exchange Online, SharePoint, and Teams.
• Support the Administrator in additional business applications, including Salesforce and other SaaS platforms used by the organization.
• Help with and track IT assets

Main Office & Remote Technical Support and Corporate Desktop Support

• Support new employee onboarding and offboarding IT needs
• Provide end-user desktop support and troubleshooting assistance
• System Management and Administration: Monitor our Cloud based systems and serve as the point person for support tickets and issue resolution

Knowledge/Skills/Abilities

• Proficiency with Microsoft Word, Excel, and PowerPoint
• Strong communication skills
• Excellent organizational and coordination skills with attention to detail
• Strong analytical skills with problem solving abilities
• Proven sensitivity to cultural diversity in the business environment
• Actively pursuing degree in IT related field – Computer Science, MIS, IT Technology, etc.

All applicants must also meet the following requirements

• Legally able to work for any employer in the US
• Excellent verbal and written communication skills in English

Elire is a business and IT consulting firm based in Minneapolis, MN. We are an Oracle Certified Service Provider (CSP) in the PeopleSoft Enterprise Product Focus Area with over one hundred clients in the Public and Fortune 500 Financial, Services, and Utilities Sectors have benefited from Elire's hands-on guidance and knowledge. To learn more visit our website at www.elire.com.

Elire is proud to be an Equal Opportunity Employer. We encourage all qualified candidates to apply, regardless of race, color, gender, age, religion, national origin, disability, marital status, sexual orientation, or veteran status.