Tech Support Co-op | Service Desk & IT Certification Focus

INPO; Atlanta (GA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Mentor program

Paid certifications

Performance bonus

Job summary

INPO in Atlanta, GA is seeking a Spring 2027 Co-op/Technical Support Analyst to join the Service Desk. The role rotates through desks and labs, handling desktop and printer issues, providing software support, and earning through a structured certification path with sponsored exams.

Co-ops work on a 2-semester cycle, with onboarding mentorship and regular reviews; pay starts at $20 per hour and increases each semester, plus potential performance bonuses and future return opportunities based on

Qualifications

• Students pursuing a degree in Computer Science or Information Technology.
• Willingness to learn and participate in a structured co-op program.
• Strong communication and customer-service mindset.

Responsibilities

• Maintain, configure, and troubleshoot desktops, laptops, printers, and peripherals.
• Provide software and hardware support to users.
• Participate in rotating Service Desk roles (coordinator, peer, lab, team lead).
• Attend mentoring sessions and company trainings.

Skills

Customer service

Teamwork

Education

Pursuing BS/BA in CS or IT

Tools

HDI online Training

CompTIA A+

MCSE Windows 10

Job description

INPO in Atlanta, GA is seeking a Spring 2027 Co-op/Technical Support Analyst to join the Service Desk. The role rotates through desks and labs, handling desktop and printer issues, providing software support, and earning through a structured certification path with sponsored exams.

Co-ops work on a 2-semester cycle, with onboarding mentorship and regular reviews; pay starts at $20 per hour and increases each semester, plus potential performance bonuses and future return opportunities based on