Tech Support

DXC Technology Company; Trenton (NJ); On-site; USD 46,000 - 85,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Retirement savings plan

Paid holidays

Paid time off

Wellness programs

Job summary

DXC Technology Company is seeking an infrastructure support professional to provide technical assistance and contribute to ongoing projects. The role emphasizes monitoring, troubleshooting, and documenting incidents while collaborating with a hands-on team.

The ideal candidate will have a bachelor’s degree (or equivalent) and at least two years of infrastructure experience, with a focus on data analysis and continuous learning to stay current with technology trends.

Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 2+ years of relevant work experience.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and problem-solving.
• A continuous learner that stays abreast with industry knowledge and technology.

Responsibilities

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

Skills

Data analysis

Problem-solving

Continuous learner

Education

Bachelor's degree or equivalent

Job description

Job Description:

Essential Job Functions:

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.

• Contribute to infrastructure projects and tasks under supervision.

• Participate in the monitoring and basic troubleshooting of infrastructure systems.

• Work with the team to address infrastructure-related challenges and meet departmental needs.

• Support the development of infrastructure documentation, including incident logs and records.

• Continue to develop and enhance technical skills.

• Apply problem-solving abilities to address infrastructure issues.

• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience

• Typically, 2+ years of relevant work experience

• Proven experience in infrastructure technology analysis

• Proficiencies in data analysis and problem-solving

• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus

• Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plusCompensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,900 - $85,300.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link (https://mandatoryview.com/?licenceid=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&producttype=onlineapplicant)

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Please note: DXC will respond only to requests for accommodations due to a disability.

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