Tech Specialist 3 - San Jose, CA

M.c.-Dean,-Inc.; San Jose (CA); On-site; USD 114,640 - 143,300; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision, life, and-dis

Paid time off

Tuition reimbursement

401k Retirement Plan

Military Reserve pay offset

Paid maternity leave

Job summary

M.C. Dean is seeking a Tech Specialist 3 for its Security and Electronic Systems (SES) unit. You will work with customers, coordinate global security system refresh projects, and manage risks across AMER, APAC, and EMEA while ensuring regulatory compliance.

As part of SES, you will interface with stakeholders, manage deployment schedules and budgets, and support installation teams to deliver secure, integrated electronic systems for federal, local, and commercial clients.

Qualifications

• High School Diploma with 10+ years of experience in installation, troubleshooting and/or testing electronic security systems.
• Associates with 8+ years of experience in electronic security systems.
• Bachelor's Degree with 5+ years experience in related fields.
• Master's Degree with 3+ years experience in related fields.
• System administrator experience performing triage, resolving problems, analyzing data and extending workstations.
• Vendor certifications for electronic systems preferred.
• Reliable attendance at customer sites during work hours.
• Ability to travel CONUS and OCONUS.
• Flexible schedule including nights and weekends.

Responsibilities

• Interface regularly with customers, partner teams, key stakeholders and technical experts.
• Coordinate security system refresh projects on a global scale and across geographies within scope and timeline.
• Mitigate project constraints by region (AMER, APAC, EMEA).
• Ensure compliance with regional and local regulations.
• Execute project deliverables with minimal business disruptions.
• Schedule and document meetings with action items and discussions.
• Coordinate logistics of project materials across geographies.
• Track and report project progress through the project lifecycle.
• On-call for project escalations during installation.

Skills

Project management

Security systems

Customer interface

Travel flexibility

Flexible schedule

Education

High School Diploma with 10+ years experience

Associates with 8+ years experience

Bachelor's Degree with 5+ years experience

Master's Degree with 3+ years experience

System administrator triage experience

Vendor certifications for electronic systems

Job description

Overview

About M.C. Dean

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

We are seeking a Tech Specialist 3 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintain electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Responsibilities

• Interface regularly with customers, partner teams, key stakeholders and technical experts.
• Coordinating security system refresh projects on a global scale and across all geographies within the project scope and timeline.
• Mitigate project constraints according to each region - (AMER, APAC, EMEA).
• Ensure compliance with regional and local regulations.
• Execute project deliverables with minimal business disruptions.
• Schedule and document meetings to include points discussed and action items related to the project(s) assigned.
• Document and schedule project activities to include technical details.
• Coordinate efforts with project location stakeholders, partner teams and installation teams.
• Coordinate logistics of project materials across all project geographies including shipping details, movements and receiving.
• Track and report project progress through the life of the project.
• On-call requirement for project escalations during execution of an installation.
• Create, review and submit completion and commissioning reports.
• Manage all risks through the life of the project and communicate with key stakeholders.
• Build and manage deployment schedules and operational costs budgets.
• Experience with physical security access control systems and video management systems.
• Proficient in project management tools and office applications.

Qualifications

Education/Experience:

• High School Diploma with 10+ years of experience with installation, troubleshooting and/or testing of electronic security systems or
• Associates with 8+ years of experience or
• Bachelor's Degree with 5+ years experience or
• Master's Degree with 3+ years experience
• System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions
• Vendor certifications for electronic systems preferred
• Reliable attendance at customer site during work hours required by customer
• Ability to work a flexible schedule that includes occasional nights and weekends
• Ability to travel CONUS and OCONUS

What we offer:

• A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
• An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
• Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
• Open and transparent communication with senior leadership as well as local office management.

We offer an excellent benefits package including:

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Abilities:

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.

Pay Range

USD $114,640.00 - USD $143,300.00 /Yr.